Front Desk/Night Auditor

Candlewood Suites is seeking a reliable and detail-oriented individual to join our team as a Front Desk/Night Auditor.

Responsibilities:

• Perform the check-in and check-out process for guests arriving or departing
• Handle guest inquiries, provide exceptional customer service, and resolve any issues or concerns promptly.
• Manage room reservations and ensure accurate availability for arriving guests.
• Prepare nightly reports
• Maintain security and safety by monitoring the premises
• Collaborate with other departments to ensure efficient and effective operations throughout the night.

Qualifications:

• Previous experience in a hotel front desk or night audit position is preferred.
• Strong attention to detail and excellent organizational skills.
• Exceptional customer service and interpersonal skills.
• Ability to work independently with minimal supervision.
• Excellent problem-solving abilities and the ability to handle difficult situations calmly.
• Flexibility to work overnight shifts, weekends, and holidays as required.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 16 – 40 per week

Shift:

• Evening shift
• Overnight shift

People with a criminal record are encouraged to apply

Work Location: In person