New Patient Coordinator

Job Type
Full-time
Description
About us:
Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 24 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:
You will be greeting New Patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the New Patient.
Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a "warm hand-off" to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements:

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Bilingual - Spanish

Requirements
Working Hours/ Location:

• Monday - Wednesday 8:45am - 5:00pm
• Thursday 7:45am - 4:00pm
• Friday 6:45am - 3:00pm
• 2 Saturdays per month
• 4240 Dempster St, Skokie, IL 60076
• Travel to Avondale, Harwood Heights, Bucktown
• Bilingual - Spanish
• Full time
• Pay - 16$ per hour

Benefits (for our full-time employees):

• Paid Patient Training
• Medical, Dental, Vision, and Life Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Paid Time Off
• Identity Theft Protection - LifeLock
• MetLaw
• Pet Insurance
• Free and discounted Orthodontic Treatments

Salary Description
Pay: $16.00 per hour