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Form of workJob Description
Job Title: JRSS Network Engineer I
Job Location: Scott AFB, IL
Security Clearance: Active, in-scope US Government issued: Secret clearance
Due to the nature of the work and US Government required, US Citizenship is required.
Black Bear Technology Solutions is actively searching for a Network Engineer I to join our team supporting a cleared program based at Hill AFB, UT. This position directly supports the DISA-provided JRSS capabilities and services in a 24 x 7 Global Network Support Center working in the JRSS NOC.
Job Responsibilities:- Responsible for overall Network Engineering support for customer programs including planning, designing, and evaluating various components of the DISA Enterprise Network.
- Solve routine technical problems following established procedures and policies
- Work directly with Engineering team to provide specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments.
- Diagnose, troubleshoot, and resolve network related issues through monitoring, testing, and servicing network equipment.
- A minimum of 2 years of experience with one or more of the following: alarm surveillance, fault management, LAN/WAN maintenance, performance management
- Expertise in one or more of the following: routers, switches, crypto devices, routing, CISCO, Juniper.
- General understanding of network topologies
- Ability to work in a shift work environment as this a 24/7 operation.
- The candidate must be able to multi-task and manage/prioritize workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintain situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service affecting incidents.
- This role is expected to perform advanced troubleshooting and network analysis to determine points of impact for outages and maintenance actions not coordinated with DISA, in addition to steps necessary to mitigate service impacting outages, degradations, or demand maintenance actions/control seizures.
- The successful candidate must be customer service oriented and be able to communicate effectively with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.
- A High School Diploma or equivalent is required.
Black Bear Technology Solutions, LLC (B2TS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.
