Company

IdeaonincSee more

addressAddressSouth San Francisco, CA
type Form of workContract
salary Salary$45.31 - $54.57 an hour
CategoryInformation Technology

Job description

SUMMARY:

Performs network and network security engineering, administration and support

functions within the enterprise network infrastructure. The position is accountable for

performing the analysis, design, implementation, administration, and maintenance on

highly available network systems that meet business objectives and SLAs. Person

within this position must be equipped and able to work in a dynamic and rapidly

expanding environment.

This position will serve as part of a team of IT administrators and engineers who

collectively demonstrate excellent technical competency, reliability in delivering mission

critical infrastructure, and who continually ensure the highest levels of accessibility,

optimization, and security.

ESSENTIAL RESPONSIBILITIES include the following. Other work-related duties

may be assigned.

 Support the Network Infrastructure environment with a service oriented approach

and efficient delivery to meet customer needs, requirements, and their service

expectations

 Work within established configuration and change management policies to

ensure awareness, approval, and success of changes made to the network

infrastructure

 Responsible for all engineering, design, deploying, troubleshooting, and

administrating network infrastructure solutions (hardware and software) with a

primary focus on:

o WAN Services solutions (e.g. support of network solutions supporting wide

area network circuits, Internet circuits, Point to Point Circuits, and 3 rd Party

Fabric solutions, BGP/OSPF enterprise design and health, Integration of

these technologies into the D&C Network, and other Wide Area Network

technologies, etc.)

o Wired/Wireless LAN Services solutions (e.g. Wireless and Wired solutions

including the authentication and performance monitoring / management

solutions, Layer 1, Layer 2, and Layer 3 solutions supporting the D&C

offices, etc.)

Dodge and Cox Job Description

Page 2

o Third Party Services solutions (e.g. Liaison with Third Party Providers for

Design, Integration, and Monitoring / Management of third party solutions

including security / access of solution into the D&C network. etc.)

 Automate network deployment and data collection tasks to enhance the

productivity and validity of the results.

 Create and document Support Strategies ensuring the ongoing support

expectations of all IT solutions aligns with the business expectations.

 Create and maintain comprehensive documentation for all implemented

networks. Ensure relevant operational process, procedure, and policy

documentation is effectively managed and the data required to support

operations is complete and accurate in systems.

 Management and hands and feet support of data centers and local

communication rooms physical design and implementation – including cabling

and hardware installation as required. Candidate must be local to physically

support installations and troubleshoot incidents at the local office communication

rooms and data centers below:

o 555 California St, San Francisco, CA 94104

o 255 CASPIAN DR, SUNNYVALE, CA, 94089

o 12647 ALCOSTA BLVD, SAN RAMON, CA, 94583

 Assist in managing the relationship with Data Center (Equinix) Vendor for all

items relating to the data centers.

o Be familiar and knowledgeable with the installation of Data Center

components (e.g. UPS systems, Power [voltage, KW, KVA, Power factor,

etc.], PDU’s, Data Center Cooling systems, Cabinets/Rack, Cabling

[Cross Connect, Interconnect, ladder rack, fiber troughs, etc.]

o Assist with the design and installation of all systems being installed within

the Data Centers.

 Select and implement security tools, policies, and procedures in conjunction with

the company’s security team.

 Have excellent communications to act as a liaison with vendors and other IT

personnel to resolve issues.

 Lead problem management events and create root cause analysis

documentation for upper management.

 Provide complex technical support to end-users.

 Identify and resolve security issues and vulnerabilities as required.

 Repair and remediate network incidents, problems, and security vulnerabilities in

accordance with documented processes and SLA’s.

 Perform network maintenance and system upgrades including patches, hot fixes

and security configurations.

 Monitor network performance and ensure system availability and reliability in

accordance with documented processes and SLA’s.

o Provide recurring Network Health reports with metrics supporting the

report status.

 Perform configuration backups and disaster recovery operations.

 Automate network monitoring and alerts triage as part of proactive approach to

maintaining a high level of service.

 Develop testing platforms to detect network configuration inconsistencies before

changes are made

Dodge and Cox Job Description

Page 3

 Automate network device provisioning processes, execute network changes and

obtain data collection for reporting or analysis through the process.

 Develop and maintain tools to reduce down time in network operations, improve

speed and accuracy of network changes, assist in diagnosis and remediation of

advanced network problems and drive innovative solutions to reduce failures.

 Set operational and project goals and work globally with cross-functional teams

within and outside the organization to deliver business outcomes predictability

across global sites. This also includes analysis around operational datasets to

detect and inform the prioritization of problems to resolve. This often culminates

in the creation and communication of aligned team projects, programs, and

roadmaps.

 Identify improvement opportunities across policies, processes, and procedures to

improve efficiency and quality of the activities. Drive standards across the

network and ensure that we are fully compliant to those standards and policies.

 Participate in the global team’s 24/7 on-call rotation with the goal of routing

issues as needed and understanding how processes or tooling might be

improved, skills can be developed, or automation can be implemented to prevent

the need to escalate similar issues in the future.

 Assist with the design and deployment of new office openings from the ground up

using standardization, network automation, and coordinating efforts with other

departments to guarantee a smooth transition.

 Lead in developing the business justification, developing and documenting the

design, and completing the installation of IT Infrastructure hardware and software

as requested and/or required.

 Develop/create business justifications for recommended projects to be presented

to upper management including the appropriate funding justification for the

project.

 Identify tasks necessary to achieve project goals and provide work effort

estimates.

 Project Manage the installation/implementation of IT network infrastructure

projects using project management best practices

 Act as a technical vendor liaison while maintaining relationships with external

suppliers and vendors

 Remain current on technology and industry trends affecting Dodge and Cox’s

business and make recommendations for system improvements accordingly.

 Identifies and communicates IT Infrastructure needs and upon approval

implements the new hardware/software solution to remediate the need.

 Perform performance monitoring, system tuning, and capacity planning to

maintain optimal performance of systems.

 Develop and document standards, policies, and procedures for specific IT

network environments along with system specifications, system design

documentation, implementation processes, and operational support

documentation.

 Become familiar with hardware/software applications used at Dodge and Cox,

which IT networking is responsible for deploying and supporting.

 Other duties as requested.

Dodge and Cox Job Description

Page 4

QUALIFICATION REQUIREMENTS: To perform this job successfully an individual

must be able to perform each essential duty satisfactorily. The requirements

listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

 Education - Bachelor's degree required. Degree in Information Technology,

Computer Science, Engineering, or related field preferred.

 Experience - Candidates must have 6+ years of experience in a Network

engineering role in a Cisco environment.

 Experience - Candidates must have 3+ years of experience in

supporting/managing hosted Data Centers.

 Certifications – CCNA or CCNP (R&S) preferred

 Candidate must have advanced knowledge and hands-on administration

experience with the following technologies and concepts:

 Cisco Networking Equipment (Routers, Switches, Wireless, Firewalls, etc.)

 Experience in automating network deployments desired

 Cisco DNA administration experience desired – specifically using Cisco DNA

in automation and support.

 BGP/OSPF architecture/design experience required

 SD-WAN, with Cloud Integration experience required

 Cisco Nexus Dashboard administration experience required

 Data Center Management desired

 Python skillset desired

 Ansible or Terraform administration experience desired

 Monitoring/Observability tools (Dynatrace) desired

 Cisco ISE administration experience desired

 Forward Networks administration experience desired

 Cisco Wireless solutions experience desired

 Firewalls (Cisco Firepower and ASA preferred) experience desired

 Network Access Control solutions

o Forescout administrative experience desired

 InfoBlox administration experience desired

 Centralized Policy Management

 Configuration Drift Detection and Remediation

 Security Posture Assurance

 Cloud knowledge and experience of Azure

 Disaster Recovery

 ITIL Certification and experience desired

 Language Skills - Must possess excellent communications and interpersonal

skills.

 Project Management Skills - Must possess excellent project management skills

and have experience in managing medium to large IT projects.

 Reasoning Ability – Must possess excellent reasoning skills, and be able to

evaluate multiple potential solutions to complex problems.

Dodge and Cox Job Description

Page 5

PHYSICAL DEMANDS: The physical demands described here are representative

of those that must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

 Physical Activities - While performing the duties of this job, the employee is

regularly required to reach with hands and arms and talk or hear. The employee

is frequently required to sit. The employee is occasionally required to stand and

walk. The employee is occasionally required to stoop, kneel, crouch, and crawl.

 Weight Lifted/Force Exerted - The employee's job occasionally requires weight to

be lifted or force exerted up to 50 pounds.

 Vision Requirements - Specific vision abilities required by this job include close

vision and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are

representative of those an employee encounters while performing the essential

functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

 Environment Conditions - While performing the duties of this job, the employee

does not work in wet or humid conditions (non-weather), work near moving

mechanical parts, work in high, precarious places, endure outdoor weather

conditions, endure extreme cold or heat (non-weather), or is at risk of electrical

shock.

 Noise Level - The noise level in the employee's work environment is usually quiet

to moderate.

Job Type: Contract

Salary: $45.31 - $54.57 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • networking: 5 years (Required)
  • LAN: 1 year (Required)

Work Location: In person

Benefits

Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance
Refer code: 9298948. Ideaoninc - The previous day - 2024-05-22 11:00

Ideaoninc

South San Francisco, CA
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