SUMMARY:
Performs network and network security engineering, administration and support
functions within the enterprise network infrastructure. The position is accountable for
performing the analysis, design, implementation, administration, and maintenance on
highly available network systems that meet business objectives and SLAs. Person
within this position must be equipped and able to work in a dynamic and rapidly
expanding environment.
This position will serve as part of a team of IT administrators and engineers who
collectively demonstrate excellent technical competency, reliability in delivering mission
critical infrastructure, and who continually ensure the highest levels of accessibility,
optimization, and security.
ESSENTIAL RESPONSIBILITIES include the following. Other work-related duties
may be assigned.
Support the Network Infrastructure environment with a service oriented approach
and efficient delivery to meet customer needs, requirements, and their service
expectations
Work within established configuration and change management policies to
ensure awareness, approval, and success of changes made to the network
infrastructure
Responsible for all engineering, design, deploying, troubleshooting, and
administrating network infrastructure solutions (hardware and software) with a
primary focus on:
o WAN Services solutions (e.g. support of network solutions supporting wide
area network circuits, Internet circuits, Point to Point Circuits, and 3 rd Party
Fabric solutions, BGP/OSPF enterprise design and health, Integration of
these technologies into the D&C Network, and other Wide Area Network
technologies, etc.)
o Wired/Wireless LAN Services solutions (e.g. Wireless and Wired solutions
including the authentication and performance monitoring / management
solutions, Layer 1, Layer 2, and Layer 3 solutions supporting the D&C
offices, etc.)
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o Third Party Services solutions (e.g. Liaison with Third Party Providers for
Design, Integration, and Monitoring / Management of third party solutions
including security / access of solution into the D&C network. etc.)
Automate network deployment and data collection tasks to enhance the
productivity and validity of the results.
Create and document Support Strategies ensuring the ongoing support
expectations of all IT solutions aligns with the business expectations.
Create and maintain comprehensive documentation for all implemented
networks. Ensure relevant operational process, procedure, and policy
documentation is effectively managed and the data required to support
operations is complete and accurate in systems.
Management and hands and feet support of data centers and local
communication rooms physical design and implementation – including cabling
and hardware installation as required. Candidate must be local to physically
support installations and troubleshoot incidents at the local office communication
rooms and data centers below:
o 555 California St, San Francisco, CA 94104
o 255 CASPIAN DR, SUNNYVALE, CA, 94089
o 12647 ALCOSTA BLVD, SAN RAMON, CA, 94583
Assist in managing the relationship with Data Center (Equinix) Vendor for all
items relating to the data centers.
o Be familiar and knowledgeable with the installation of Data Center
components (e.g. UPS systems, Power [voltage, KW, KVA, Power factor,
etc.], PDU’s, Data Center Cooling systems, Cabinets/Rack, Cabling
[Cross Connect, Interconnect, ladder rack, fiber troughs, etc.]
o Assist with the design and installation of all systems being installed within
the Data Centers.
Select and implement security tools, policies, and procedures in conjunction with
the company’s security team.
Have excellent communications to act as a liaison with vendors and other IT
personnel to resolve issues.
Lead problem management events and create root cause analysis
documentation for upper management.
Provide complex technical support to end-users.
Identify and resolve security issues and vulnerabilities as required.
Repair and remediate network incidents, problems, and security vulnerabilities in
accordance with documented processes and SLA’s.
Perform network maintenance and system upgrades including patches, hot fixes
and security configurations.
Monitor network performance and ensure system availability and reliability in
accordance with documented processes and SLA’s.
o Provide recurring Network Health reports with metrics supporting the
report status.
Perform configuration backups and disaster recovery operations.
Automate network monitoring and alerts triage as part of proactive approach to
maintaining a high level of service.
Develop testing platforms to detect network configuration inconsistencies before
changes are made
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Automate network device provisioning processes, execute network changes and
obtain data collection for reporting or analysis through the process.
Develop and maintain tools to reduce down time in network operations, improve
speed and accuracy of network changes, assist in diagnosis and remediation of
advanced network problems and drive innovative solutions to reduce failures.
Set operational and project goals and work globally with cross-functional teams
within and outside the organization to deliver business outcomes predictability
across global sites. This also includes analysis around operational datasets to
detect and inform the prioritization of problems to resolve. This often culminates
in the creation and communication of aligned team projects, programs, and
roadmaps.
Identify improvement opportunities across policies, processes, and procedures to
improve efficiency and quality of the activities. Drive standards across the
network and ensure that we are fully compliant to those standards and policies.
Participate in the global team’s 24/7 on-call rotation with the goal of routing
issues as needed and understanding how processes or tooling might be
improved, skills can be developed, or automation can be implemented to prevent
the need to escalate similar issues in the future.
Assist with the design and deployment of new office openings from the ground up
using standardization, network automation, and coordinating efforts with other
departments to guarantee a smooth transition.
Lead in developing the business justification, developing and documenting the
design, and completing the installation of IT Infrastructure hardware and software
as requested and/or required.
Develop/create business justifications for recommended projects to be presented
to upper management including the appropriate funding justification for the
project.
Identify tasks necessary to achieve project goals and provide work effort
estimates.
Project Manage the installation/implementation of IT network infrastructure
projects using project management best practices
Act as a technical vendor liaison while maintaining relationships with external
suppliers and vendors
Remain current on technology and industry trends affecting Dodge and Cox’s
business and make recommendations for system improvements accordingly.
Identifies and communicates IT Infrastructure needs and upon approval
implements the new hardware/software solution to remediate the need.
Perform performance monitoring, system tuning, and capacity planning to
maintain optimal performance of systems.
Develop and document standards, policies, and procedures for specific IT
network environments along with system specifications, system design
documentation, implementation processes, and operational support
documentation.
Become familiar with hardware/software applications used at Dodge and Cox,
which IT networking is responsible for deploying and supporting.
Other duties as requested.
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QUALIFICATION REQUIREMENTS: To perform this job successfully an individual
must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Education - Bachelor's degree required. Degree in Information Technology,
Computer Science, Engineering, or related field preferred.
Experience - Candidates must have 6+ years of experience in a Network
engineering role in a Cisco environment.
Experience - Candidates must have 3+ years of experience in
supporting/managing hosted Data Centers.
Certifications – CCNA or CCNP (R&S) preferred
Candidate must have advanced knowledge and hands-on administration
experience with the following technologies and concepts:
Cisco Networking Equipment (Routers, Switches, Wireless, Firewalls, etc.)
Experience in automating network deployments desired
Cisco DNA administration experience desired – specifically using Cisco DNA
in automation and support.
BGP/OSPF architecture/design experience required
SD-WAN, with Cloud Integration experience required
Cisco Nexus Dashboard administration experience required
Data Center Management desired
Python skillset desired
Ansible or Terraform administration experience desired
Monitoring/Observability tools (Dynatrace) desired
Cisco ISE administration experience desired
Forward Networks administration experience desired
Cisco Wireless solutions experience desired
Firewalls (Cisco Firepower and ASA preferred) experience desired
Network Access Control solutions
o Forescout administrative experience desired
InfoBlox administration experience desired
Centralized Policy Management
Configuration Drift Detection and Remediation
Security Posture Assurance
Cloud knowledge and experience of Azure
Disaster Recovery
ITIL Certification and experience desired
Language Skills - Must possess excellent communications and interpersonal
skills.
Project Management Skills - Must possess excellent project management skills
and have experience in managing medium to large IT projects.
Reasoning Ability – Must possess excellent reasoning skills, and be able to
evaluate multiple potential solutions to complex problems.
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PHYSICAL DEMANDS: The physical demands described here are representative
of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Physical Activities - While performing the duties of this job, the employee is
regularly required to reach with hands and arms and talk or hear. The employee
is frequently required to sit. The employee is occasionally required to stand and
walk. The employee is occasionally required to stoop, kneel, crouch, and crawl.
Weight Lifted/Force Exerted - The employee's job occasionally requires weight to
be lifted or force exerted up to 50 pounds.
Vision Requirements - Specific vision abilities required by this job include close
vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Environment Conditions - While performing the duties of this job, the employee
does not work in wet or humid conditions (non-weather), work near moving
mechanical parts, work in high, precarious places, endure outdoor weather
conditions, endure extreme cold or heat (non-weather), or is at risk of electrical
shock.
Noise Level - The noise level in the employee's work environment is usually quiet
to moderate.
Job Type: Contract
Salary: $45.31 - $54.57 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- networking: 5 years (Required)
- LAN: 1 year (Required)
Work Location: In person