Address
Form of workPosition: On-Site Service Engineer (Networking/Data Center)
Location: San Jose, CA
Job Status: On-Call, On-Site Support
Summary of Position:
GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site Service Engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.
Responsibilities:
GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).
Location: San Jose, CA
Job Status: On-Call, On-Site Support
Summary of Position:
GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site Service Engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.
Responsibilities:
- Oversee the resolution of all network issues within the data center
- Manage all emergency/scheduled maintenance activities within the data center
- Manage all network outage events
- Provides on-site support for inventory audit and reconciliation processes
- Provide break/fix support within agreed upon response time
- On-site verification of hardware within the data center
- On-site troubleshooting of hardware within the data center
- On-site replacement of hardware within the data center
- 5+ years of on-site support experience in Networking/Data Center
- Experience with routers, switches, racking and stacking
- Data Center break/fix experience
- Experience with handling, troubleshooting, verification, and replacement of hardware
- CCNA or equivalent certification
- Willingness to learn new technologies and maintain industry knowledge
- Valid driver's license
- Willingness to provide on-call services/support during and after normal business hours
- Familiarity and experience with various troubleshooting tools
- Experience with Arista Networks products
- Optical cabling/connector and troubleshooting experience
GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).
