Job Description
Our client located in Mission Viejo, CA is seeking a Network Analyst for a full-time Direct Hire opportunity. Under the direction of the Chief Technology Officer the Network Analyst will be responsible for developing, implementing, maintaining, monitoring, and supervising new and existing network systems.
Responsibilities
· Monitoring and Management: Utilize advanced network, methods, tools and technologies to proactively monitor and manage the school district's wireless and wired networks, VoIP, firewall, web filters, VPN, access control, and systems and applications
· Investigate network data and voice performance incidents impacting network systems, identify root causes, and develop appropriate remediation strategies
· Security Support: Use intrusion detection and prevention systems (IDS/IPS), firewalls, antivirus software, and other industry standard security measures to identify and respond to potential threats, malware, viruses, and other malicious activities in support of security response
· Training: Design and deliver training programs for technology team members, staff, teachers, and students
· Policy Development and Compliance: Assist in the development, implementation, and enforcement of network policies, standards, procedures, and guidelines
· Stay updated with the evolving regulatory landscape (e.g., FERPA, COPPA) and industry best practices, ensuring the district’s compliance with applicable regulations
· Access Controls and Infrastructure: Collaborate with all Technology Services teams to evaluate, implement, and maintain access controls. Continuously assess the effectiveness of network access controls and recommend improvements as needed
· Network Incident Reporting: Prepare and present regular reports on voice and data network performance and reliability
· Communicate complex network issues in a clear and concise manner to non-technical staff
· Audits and Assessments: Conduct periodic voice and data network system audits and assessments to evaluate performance and system effectiveness
· Collaborate with external vendors, auditors and regulatory bodies
· Continuous learning and staying updated on with the latest threats, technologies, security systems and industry standard practices
Qualifications
- Graduation from an accredited university with a bachelor's degree with specialization in Computer Science, Networking, or a related field, or any combination of professional training or technical experience equivalent to a bachelor’s degree
- Relevant certifications including but not limited to Cisco Certified Network Professional (CCNP) or equivalent are highly desirable
- Proven experience as a network professional, preferably in an educational environment or similar setting
- In-depth knowledge of voice and data networking principles, concepts, and industry best practices
- Proficiency in enterprise wireless systems, VoIP, network tools and technologies, such as network automation, SIEM, IDS/IPS, firewalls, web filtering, MDM, security tools
· Progressive supervisory and management experience with full responsibility for maintaining and ensuring maximum network infrastructure operations and integration, systems availability and performance
· Have thorough knowledge of networking principles and network infrastructure systems integration and management practices
· Knowledge of Voice and data network systems and principles
· Knowledge of protocols and technologies including, TC/IP, routing, OSPF, switching, VLANs, WLAN, 802.11ac, 802.11ax, VoIP, SIP, telephony routing, network security, operating systems, application security, secure configurations, firewalls, IDS/IPS, VPN, and MDM
· Knowledge of access controls, methods of incident response
· Knowledge of risk management, compliance and regulations
· Knowledge of security tools
· Knowledge of security awareness and training
· Knowledge of effective network systems management and data analysis
· Knowledge of correct oral and written communication skills
· Ability to manage, monitor and investigate
· Ability to utilize advanced tools and methods to proactively manage and monitor the school district's voice and data network, systems, and applications for optimal operations
· Develop operation and maintenance plans for voice and data network infrastructure system
· Ability to research, project manage, and deploy industry standard system and infrastructure configuration and security
· Ability to maintain accurate and up-to-date documentation
· Ability to solve complex voice and data network system integration problems
· Ability to analyze and take corrective action to ensure best practice system security and infrastructure uptime, availability and performance
· Proficient knowledge of voice and data network protocols, VoIP systems, operating systems, and network architecture
· Proven incident response, including supporting incident analysis and response.
· Strong analytical and problem-solving skills to identify and address voice and data network operations
· Excellent written and verbal communication skills to convey complex technical concepts to non-technical audiences
· Ability to work independently, prioritize tasks, and handle multiple projects simultaneously.
· A solid commitment to maintaining confidentiality, integrity, and ethical standards in handling sensitive information
· Must be able to lift 20 to 30 pounds
· Must possess a valid California driver’s license
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.