Network Operations Specialist - Intermediate (Secret Clearance Required)

Work Where it Matters

Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. 

At FRS, the work you do every day makes a difference in the lives of our 15,000 Inupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. 

For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more. 

As a FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

The Network Operations Specialist will possess comprehensive knowledge and hands-on experience in installing, managing, maintaining, and troubleshooting data network systems. This includes expertise in switches, routers, wireless technology, ports and protocols, protocol analyzers, network applications, network services, network appliances, and the operation of multiple high-security LANs within unclassified and classified wide area networks (WANs).

Job Responsibilities:

• Network Infrastructure Management:

• Support an IT environment with network equipment from multiple vendors.

• Manage and support telecommunications systems in a multi-organizational environment.

• Support, administer, and manage both VoIP and legacy phone systems.

• Manage long-haul circuits for organizational connectivity over larger distances.

• Configure and manage IPV4 and IPV6 addresses to maintain proper addressing within the network.

• Design, install, repair, and terminate LAN wiring and fiber interconnectivity.

• Create, update, and archive LAN and telephony infrastructure diagrams.

• Manage and support wireless LAN technology for connectivity in various environments.

• Configure, install, query, and support firewalls, including CISCO, Palo Alto, or Brocade.

• Play a key role in ensuring network security and conducting vulnerability assessments.

• Provide support for Risk Management Framework (RMF) and audit activities.

• Logical Switch and Network Operations:

• Operate and maintain logical switch SIPRNET LAN between computers and associated devices.

• Operate and maintain logical NIPRNET switch connectivity, including ICAN between LANs and computer resources.

• Provide touch labor for troubleshooting and repairing for logical NIPR network switch instances.

• Manage dynamic allocation of unclassified IP address space.

• Assign and maintain unclassified IP address database for 205 IP scopes.

• Develop and modify unclassified IP Assignment Schema for 205 IP scopes or user devices.

• Monitor and analyze network performance, conduct fault analysis, and ensure network availability.

• Conduct event management and provide network utilization reports for logical NIPR network switch instances.

• Manage network equipment/software, including configuration and capacity management.

• Common User Network Operations:

• Operate and maintain common core switches as part of the backbone network infrastructure.

• Provide network port authentication (802.1x) across logical NIPR network switch instances.

• Coordinate incident management actions with affected organizations to ensure timely recovery during network outages.

• Wireless Network Operations:

• Operate and maintain wireless access points for Wireless Network Infrastructure.

• Provide touch labor for troubleshooting and repairing common-user wireless LAN and ICAN.

• Provide touch labor for Cyber Center assets located in the NEC controlled facility.

• Implementation and Change Management:

• Create and process Implementation of Ports, Protocols, Services (PPS) change requests for Army organizations.

Minimum Qualifications:  

• High School Diploma/GED.

• Minimum two (2) years proven work experience in Network Operations.

• Active SECRET Clearance.

• In-depth knowledge of network infrastructure components and protocols.

• Strong teamwork skills.

• Excellent communication and problem-solving skills.

• Current unexpired 8570 Information Assurance Technical (IAT) Level II certification (at least ONE of the following):

• CCNA-Security or

• Security CE or

• CySA or

• GICSP or

• GSEC or

• CCND or

• SSCP or

• IAT Level III certification is also acceptable (CASP CE, CCNP Security, CISSP or Associate, CISA, GCED, GCIH, or CCSP).

• Computing Environment certification (ONE of the following):

• Cisco Certified Tech (CCT).

• Cisco Certified Network Associate (CCNA) not security.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.  If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).