Qualifications
- In-depth knowledge of Windows Server environments, Active Directory on Prem, Azure AD (Entra), Microsoft Exchange Online, and Microsoft 365 Suite
- Experience with MDM products such as JAMF and Intune
- Experience supporting Windows and Mac users on Windows Active Directory
- Fundamental understanding of networking protocols, firewalls, and network security
- Proficiency in PowerShell scripting
- Minimum of two years of experience supporting multiple users and servers in a production environment and supporting machines in a networked environment configured with Group Policy
- Experience with data backup and disaster recovery procedures
- Experience with VMware or another workload virtualization technology
- Ability to multitask and provide good customer service
- Excellent organizational skills and written and oral communication skills
- Demonstrated ability to pursue goals without daily supervision
- Work with the Senior Network Administrator to configure, maintain, and upgrade all elements of the Museum’s technology infrastructure, including on-site servers, switches, security appliances, and storage devices
- Write and maintain up-to-date documentation of the network infrastructure and procedures
- Train additional support staff on Museum technology policies, procedures, and best practices
- Work with the Senior Network Administrator to maintain patch schedule, MDR/XDR, and local firewalls for desktops and servers
- Maintain Active Directory structure, security, and group policy
- Create and update windows scripts as necessary
- Serve as point of escalation for complex Help Desk issues
- Work directly with the Senior Network Administrator on the implementation of policies, procedures, and best practices
- Configure system backups and perform tape rotations, backup verifications, and restores
- Move computer and printer equipment weighing up to 50 lbs. to facilitate equipment installation or relocations
- Additional duties as assigned
Department: Technology
Reports to: Director of Technology
Position type: Full-time
Grade and salary: G - $79,560
Union status: Union—UAW Local 2110
FLSA status: Exempt
Schedule: 35 hours per week, Monday–Friday, 9 am–5 pm, with occasional evening and weekend hours for emergencies and upgrades. The Network Administrator will participate in an on-call rotation for after-hours and weekend support. Punctuality is critical.
If you have questions about our online application system, get in touch with us at job.application.questions@brooklynmuseum.org.
At the Brooklyn Museum, we value all types of experience. For us, a successful candidate has many of the qualities listed in our job postings, and the desire and capacity to learn the rest on the job. If much, but not all, of a job posting describes you, then we welcome your application.