DESCRIPTION
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provides excellent customer service to all in person, in email and over the phone; is approachable, helpful, and personable; and answers questions knowledgeably and with patience
- Installs network hardware and software and makes needed upgrades and repairs
- Maintains network and computer system security and ensures all systems are operating correctly
- Anticipates communication and networking problems and implements preventative measures
- Investigates, recommends, and installs enhancements and operating procedures that optimize network availability
- Establishes and performs maintenance programs according to Clerk and vendor standards
- Fixes computer and network problems
- Serve as backup to the System Administrator
- Maintains connectivity to all internal and external entities
- Administers firewall, endpoint protection and other network security devices.
- Review network and security logs on a regular basis.
- Regular and reliable attendance is an essential function of this job
- Perform system maintenance outside of business hours and provide after-hours support as required.
MINIMUM QUALIFICATIONS
EDUCATION and/or EXPERIENCE
Graduation from an accredited four-year college or university with a bachelor’s degree in Information Technology, Telecommunications, Computer Science, Management Information Systems, Engineering, or a related field and one year of related technical work experience; or an equivalent combination of training and experience. Certified in Net+, Security+, or CCNA is preferred.
LICENSING REQUIREMENTS
KNOWLEDGE, SKILLS & ABILITIES
WORKING CONDITIONS
ESSENTIAL PHYSICAL FUNCTIONS
CONDITIONS OF JOB OFFER AND EMPLOYMENT
Complete Background Check of Florida Crime Information Center (FCIC)/ National Crime Information Center (NCIC).
Past Employment Verification.
Education Verification.
Pre-employment drug test at County designated test location.
E-Verify Eligibility to Work in United States.
90-Day Introductory Period.
Required to be in the office 2 or 3 days a week.
ADAAA Compliance
The Leon County Clerk of Courts is an Equal Opportunity Employer. Reasonable accommodations may be provided to qualified individuals with disabilities to enable performance of the essential mental and physical functions. Applicants and current employees may request any accommodations they may need in order to perform the essential functions of the position they hold or are seeking.
Working Conditions
Work is conducted primarily in an office environment. This position frequently requires working within strict deadlines, under stressful conditions, and with a variety of personalities.
Equal Employment Opportunity Policy
The Leon County Clerk of the Circuit Court and Comptroller provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
301 South Monroe Street
Suite 100
Tallahassee, Florida, 32301
850-606-4044