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Form of workThis is highly technical, specialized, and supervisory work in the network and systems planning, design, testing, validating, trouble shooting, acquisition, installation and support of a complex systems and network encompassing the operational and public safety components of the City of Miami.
Work involves managing the planning, design, development and day-to-day operations of the City of Miami's IT systems and solutions, including, but not limited to: computers, storage, operation and administration of data centers, data communication network (LAN/WAN/Wireless), enterprise backups, cloud services and solutions, virtualization, performance monitoring, alerting systems, new technologies, research, Information and Operating Systems, Identity & Access systems solution documentation, policies and procedures, systems and solutions related items acquisitions, and in general all proactive and reactive actions to maintain the City's healthy systems and network. An employee of this class works independently and supervises subordinate technical staff. This position reports to the higher level administrator or designee.
This work is not of a routine or ministerial nature and requires the exercise of independent judgment and data driven decision making supported by extensive research and strategic planning.
Work involves managing the planning, design, development and day-to-day operations of the City of Miami's IT systems and solutions, including, but not limited to: computers, storage, operation and administration of data centers, data communication network (LAN/WAN/Wireless), enterprise backups, cloud services and solutions, virtualization, performance monitoring, alerting systems, new technologies, research, Information and Operating Systems, Identity & Access systems solution documentation, policies and procedures, systems and solutions related items acquisitions, and in general all proactive and reactive actions to maintain the City's healthy systems and network. An employee of this class works independently and supervises subordinate technical staff. This position reports to the higher level administrator or designee.
This work is not of a routine or ministerial nature and requires the exercise of independent judgment and data driven decision making supported by extensive research and strategic planning.
Researches, evaluates and recommends technologies and determines how they can contribute to the strategic goals and objectives of the City's network .
Plans, designs, evaluates, and recommend systems and network changes and enhancements.
Installs, configures, and supports network and system components, such as computer systems, storage systems, communications systems, software solutions, networking tools, networking devices, storage and backup units, virtual solutions, cloud services, wiring, racks, etc.
Maintains the integrity, performance and availability of the City's network and systems.
Produces and maintains systems and network documentation, such as technical diagrams, standard operating procedures (SOP), policies, settings, and troubleshooting actions.
Communicates network and systems changes, problems or special situations to managers and others who could be affected by the network behavior.
Coordinates and participates in the design, development, implementation, integration, troubleshooting and support of new and existing systems infrastructure ecosystems.
Coordinates and participates in the implementation, testing, validation and simulation of the Backup and Disaster Recovery Plan and Incident Response Plan (IRP).
Supervises and evaluates the work of subordinate technical staff. Holds regular staff meetings, assigns strategic directives, prepares status updates for projects, and ensures staff accomplishes objectives timely and within scope.
Assists in the development of the Division's budget and makes recommendations as to expenditures and cost saving measures. Manages operating budget for systems support, support contracts, enhancement, replacement, repairs, and optimization.
Interacts with vendors to get information about products and solutions.
Stays current with the industry best practices and advancement of the systems and upgrade paths and options to remain compliant.
Performs other related work as required.
Plans, designs, evaluates, and recommend systems and network changes and enhancements.
Installs, configures, and supports network and system components, such as computer systems, storage systems, communications systems, software solutions, networking tools, networking devices, storage and backup units, virtual solutions, cloud services, wiring, racks, etc.
Maintains the integrity, performance and availability of the City's network and systems.
Produces and maintains systems and network documentation, such as technical diagrams, standard operating procedures (SOP), policies, settings, and troubleshooting actions.
Communicates network and systems changes, problems or special situations to managers and others who could be affected by the network behavior.
Coordinates and participates in the design, development, implementation, integration, troubleshooting and support of new and existing systems infrastructure ecosystems.
Coordinates and participates in the implementation, testing, validation and simulation of the Backup and Disaster Recovery Plan and Incident Response Plan (IRP).
Supervises and evaluates the work of subordinate technical staff. Holds regular staff meetings, assigns strategic directives, prepares status updates for projects, and ensures staff accomplishes objectives timely and within scope.
Assists in the development of the Division's budget and makes recommendations as to expenditures and cost saving measures. Manages operating budget for systems support, support contracts, enhancement, replacement, repairs, and optimization.
Interacts with vendors to get information about products and solutions.
Stays current with the industry best practices and advancement of the systems and upgrade paths and options to remain compliant.
Performs other related work as required.
Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a closely related field and four (4) years of combined experience in the following disciplines: network operations, network administration, network engineering, systems administration, systems engineering, and IT site administration and support. Four (4) years of related supervisory experience is also required. Master's degree in an aforementioned or closely related field is preferred.
OR
An equivalent combination of education and experience beyond a high school diploma or its equivalent and one (1) year of the required experience.
SPECIAL REQUIREMENT:
Must have a valid CCNA (Routing & Switching) certification and one of the below listed certifications at time of application and must maintain both active while employed in this classification. Additionally, an incumbent must obtain one (1) additional certification from the below listed professional certifications before the end of the probationary period and maintain it valid throughout employment in the classification.
CCNP- Cisco Certified Network Professional
MCSE - Microsoft Certified Solutions Expert - Core Infrastructure
MCSE - Microsoft Certified Solutions Expert - Cloud Platform and Infrastructure
AZURE - Azure Solutions Architect Expert
AZURE - DevOps Engineering Expert
NCDA - NetApp Certified Data Administrator
NCSE - NetApp Certified Support Engineer
VCP - VMware Certified Professional
VCAP - VMware Certified Advanced Professional
CISSP - Certified Information Systems Security Professional
CCSP - Certified Cloud Security Professional
AWS - Solutions Architect Professional
AWS - DevOps Engineer Professional
CISA - Certified Information Systems Auditor
CISM - Certified Information Security Manager
OR
An equivalent combination of education and experience beyond a high school diploma or its equivalent and one (1) year of the required experience.
SPECIAL REQUIREMENT:
Must have a valid CCNA (Routing & Switching) certification and one of the below listed certifications at time of application and must maintain both active while employed in this classification. Additionally, an incumbent must obtain one (1) additional certification from the below listed professional certifications before the end of the probationary period and maintain it valid throughout employment in the classification.
CCNP- Cisco Certified Network Professional
MCSE - Microsoft Certified Solutions Expert - Core Infrastructure
MCSE - Microsoft Certified Solutions Expert - Cloud Platform and Infrastructure
AZURE - Azure Solutions Architect Expert
AZURE - DevOps Engineering Expert
NCDA - NetApp Certified Data Administrator
NCSE - NetApp Certified Support Engineer
VCP - VMware Certified Professional
VCAP - VMware Certified Advanced Professional
CISSP - Certified Information Systems Security Professional
CCSP - Certified Cloud Security Professional
AWS - Solutions Architect Professional
AWS - DevOps Engineer Professional
CISA - Certified Information Systems Auditor
CISM - Certified Information Security Manager
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
- Proof education in the form of Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a closely related field. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts. Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts.
- Proof of a valid CCNA (Routing & Switching) certification and one of the below listed certifications:
- CCNP- Cisco Certified Network Professional
MCSE - Microsoft Certified Solutions Expert - Core Infrastructure
MCSE - Microsoft Certified Solutions Expert - Cloud Platform and Infrastructure
AZURE - Azure Solutions Architect Expert
AZURE - DevOps Engineering Expert
NCDA - NetApp Certified Data Administrator
NCSE - NetApp Certified Support Engineer
VCP - VMware Certified Professional
VCAP - VMware Certified Advanced Professional
CISSP - Certified Information Systems Security Professional
CCSP - Certified Cloud Security Professional
AWS - Solutions Architect Professional
AWS - DevOps Engineer Professional
CISA - Certified Information Systems Auditor
CISM - Certified Information Security Manager
- CCNP- Cisco Certified Network Professional
- To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma, or equivalent, OR any higher accredited degree such as an Associate's, Bachelor's, Master's degree or higher.
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
- An accredited four-year college or university in the United States, OR
- A current member of the National Association of Credential Evaluation Services (NACES), OR
- A current member of the Association of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms: Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.
Form VP1: VETERANS' PREFERENCE CERTIFICATE
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION
FORM VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE Selection Preference:Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others.
OPEN/NON-COMPETITIVE
