MTM Operations Manager

Carter Express/Carter Logistics

Job Description

MTM – Operations Manager

Department: Operations - MTM Job Status: Full-Time Reports to: Operations Director

POSITION SUMMARY

Plan, direct and coordinate the on-site operations at MTMUS. Responsible for ensuring and improving the safety performance, productivity, and efficiency of departments and organizational operations through utilizing KPI. Work with the Human Resource manager to monitor manpower requirements, hiring, and safety tracking and improvement.

ESSENTIAL DUTIES, SKILLS, and RESPONSIBILITIES:

• Lead and direct work assignments to respective hourly personnel in the organization unit Cross Maintain safety and address concerns immediately.
• Must ensure that all safety procedures and practices are implemented and followed.
• Coordinate, manage and monitor the workings of various departments in the organization.
• Work in concert with our MTMUS customer.
• Ensure that customer standards are being met and verify that daily customer shipments, receipts and sub-assembly operations are correct and 100% on time.
• Manage implementation and follow up of countermeasure activities related to customer and/or department issues.
• Facilitate good communications with Managers, team leaders and team members for establishing expectations and problem resolutions.
• Must be able to effectively plan and manage manpower requirements to ensure efficient operations.
• Responsible for ensuring accurate payroll reporting and controlling manpower and overtime budgets per company and department planning.
• Must be able to successfully lead and function within a team environment and be able to identify and promote changes for improvement activities.
• Effectively resolve conflicts in a courteous and professional manner.
• Manage 5s program maintain a clean, organized, and safe work environment.
• Responsible for managing dock and sub-assembly efficiencies and team measurables through lean manufacturing principles, human resources planning, and flexibility.
• Manage new and existing associate training.
• Assist in the development of policies and procedures.
• Other duties as required.

EDUCATION:

College degree in business administration, commerce, management, industrial technology, or industrial engineering. Industry relevant experience

EXPERIENCE:

Must have prior experience in high volume material handling, preferably in the automotive industry. Three (3) plus years in management strongly preferred. Must demonstrate the ability to understand material handling equipment safely and knowledge of projection and spot welding. Must possess a strong problem-solving aptitude and ability to apply problem solving strategies to improve processes. Knowledge of shipping and receiving operations preferred.

SUPERVISORY RESPONSIBILITIES:

This job will focus upon the direction of work activities and will be responsible for direct management / supervisory duties affecting our team in our customers facility. Must ensure all customer and Carter Express defined safety, processes, schedules are followed by all team members.

COMPUTER SKILLS:

Must have working knowledge of PC applications and cognitive ability to learn customer software application(s). Will be required to attend training and conduct training as necessary.

OTHER REQUIREMENTS:

Solid work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT:

This position is required to work in manufacturing environment facility. While performing the duties of this job, the employee is frequently exposed to work near moving material handling equipment. The employee is occasionally exposed to spot weld and or projection weld fumes. The noise level in the work environment is moderate.

At Carter Express, INC/Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC/Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs.