Operations Manager I

Position: Operations Manager – Central Deposit Operations

Division:Operations and Technology

Summary:

Manage all activities and team, assist and backup daily functions within Items Processing as needed while ensuring bank approved procedures are followed in all day-to-day activities.

Essential Job Duties

• Responsible for managing, leading/supporting/instructing the team, signing off/approving time, reviews and training team
• Responsibilities include but are not limited to: assist IP Vendor and app support as needed, monitor workflow and transmissions, assist branch and other lines of business with IP related outages, assist in productions as needed to perfect and balance transactions, review positive pay, perform duplicate detection, transmit and balance files with host, build and send outbound cash letters, process and balance inbound cash letters, send email confirmations for inbound/outbound ECLs.
• Responsible for creating and publishing the monthly statement calendars, setting up special statement cycles, and preparing EOM reporting.
• Performs other duties as assigned by supervisor/manager.
• The hours for this position are 5pm until 1am or as workflow dictates, M-F in the office.

Who You Are:

• College business degree preferred with some banking or business experience.
• Strong computer skills and good understanding of a computer and network are necessary.
• Keying experience a must.
• Excellent communication skills and a strong attention to detail are required.
• Must be willing to learn specialized banking regulations and willing to learn and work with various banks and systems.
• Must have strong problem-solving skills and the ability to handle multiple tasks.
• Must be self-motivated and energetic.
• Must be able to prioritize as workflow dictates.
• Must be versatile and flexible.
• Must be able to work under pressure to meet deadlines.
• Must be able to work in a group environment as a team and work as team lead in conjunction with the other IP team leads and manager.
• Periodic overnight travel required.

Education

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)