Msp Associate It Engineer Level 1 - Hybrid

Interlink Technology is a family-owned small business located in California. With a positive and “I can do that” attitude, you are ultimately responsible for analyzing, fixing, and documenting open tickets. Your demeanor is calm, and you take a “think before act” approach to problem-solving.

We are seeking a candidate who can perform these tasks including, but not limited to:

• DAILY time entry accounting for at least 9 hours
• Documentation of Client Networks
• Small Projects
• Assist Sr. Engineers on Larger projects
• T&M service requests
• Provide Level 1 phone support
• Backup Maintenance
• Anti-virus maintenance
• Workstation alert maintenance
• Workstation and server patch management
• Installation, configuration, troubleshooting, and customization of MS Office Suite applications per customer's preferences
• Administration of Office 365, Azure, and SharePoint, including adding/removing users and groups, managing devices within Intune/AutoPilot, and assigning access permissions within SharePoint.
• Administration of enterprise e-mail application, including adding/removing users and groups, configuring folder permissions if applicable, forwarding mail to other accounts, and adding aliases
• Takes ownership of tasks and follows through to ensure complete resolution
• Takes a personal interest in, and responsibility for, the quality of work they perform or are associated with
• Ability to pay close attention to detail while performing technically detailed tasks
• Ability to deal effectively with stressful situations
• Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
• Ability to provide accurate time estimates for how long a task will take
• Understands that the success of individuals is measured by the success of their teams
• Ability to quickly learn new technologies through the use of self-study materials and intuition
• Ability to articulate technical information clearly and simply to non-technical people
• Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution
• Is self-motivated and can be self-directed when necessary
• Enjoys sharing information, supporting others, and working on a team to achieve team goals

To perform well in this position, you must have the ability to:

• Pay close attention to detail while performing technically detailed tasks
• Ability to deal effectively with stressful situations
• Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
• Ability to provide accurate time estimates for how long a task will take
• Understand that the success of individuals is measured by the success of their teams
• Ability to quickly learn new technologies through the use of self-study materials and intuition
• Have the ability to articulate technical information clearly and simply to non-technical people.
• You must take ownership of tasks and follow through to ensure complete resolution, take a personal interest in, and responsibility for the quality of work you perform or are associated with
• Enjoy helping people to the extent that no problem is considered mundane, no matter how simple the solution
• Is self-motivated and can be self-directed when necessary
• Enjoy sharing information, supporting others, and working as a team to achieve team goals.

This position will require the ability to go onsite to customer offices. Estimated at 80% remote and 20% onsite. Most onsite visits are scheduled.

This is a great opportunity for the right candidate who wants to grow with us while still being the best you can be. We will provide training for the right candidate! Starting @ $25 per hour.

PTO, PPO health insurance, and paid holidays after 3 months.

Candidate must be located in Southern California. Any candidate located outside of Southern California will be declined automatically due to time difference and the need for onsite support.