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Form of workJob Description
JOB REQUIREMENTS
To include but not limited to:
- Greeting guests in a positive, friendly manner and making them feel welcome.
- Guiding guests through all phases of their experience.
- Exhibiting proper menu knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items offered.
- Deliver to guest table according to steps of service.
- Assist in running items, bussing tables and setting tables when necessary.
- Provides direction to and assistance to support staff to ensure proper service.
- Maintaining cleanliness and organization of side stations, tables and POS stations.
- Greeting guests in a positive, friendly manner and making them feel welcome.
- Anticipating the guests’ needs and responding appropriately with a sense of urgency.
- Maintaining a level of professionalism, that will make guests want to return.
- Bidding farewell to guests, using guest’s name when known, and encourage them to return.
- Performing all opening and closing duties, based upon shift assignment.
- Adhere to weekly table and guest list requirements.
- Encourage guests to make weekly table reservations.
- Assist in developing restaurant database through networking and completing data cards.
- Building and establishing a personal clienteles.
- Participate in weekly marketing requirements.
- Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Working as a team, assisting all guests’ and employees’ needs and inquiries.
- Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
- Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
- Conforming to the department grooming standards, uniform or attire, and jewelry policy.
- Responsible for a cash bank or impressed bank issued at the beginning of service.
- Other duties as assigned.
QUALIFICATIONS: (Include equipment knowledge/use)
- 2-year experience as a server/cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required.
- 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred.
- Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
- Must have a working knowledge of Spirits, Wine and Food.
- Basic computer skills and experience with POS systems and cash handling skills.
- Good communication skills; multilingual is a plus.
- Must be able to speak and to read in English proficiently.
- Ability to work as part of a team in a high stress & high-volume environment.
- Ability to follow directions well, make quick decisions, and keep organized while under pressure.
- Positive attitude, self motivated, energetic and is a willing learner.
- Ability to perform a variety of duties with extreme care, concern and detail.
- Professionally groomed in a manner consistent with department grooming standards.
- Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.
- Physically able to walk without assistance on various surfaces for an extended period of time.
- Must be 21 years of age to serve food and beverages in the State of Nevada.
- Must possess an alcohol awareness card and a Food Handler Safety Training Card.
