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Form of workJob Description
Company: Oak Street Health
Title: Mobile Operations Coordinator
Role Description:
Oak Street Health delivers high-quality primary care to Medicare patients in neighborhood centers - and at home, when needed. The Mobile Operations Coordinator (MOC) will fulfill a crucial role, supporting logistics, clinical care, and documentation in our innovative home-based care program. The MOC will work directly with the Oak Street Health Home Based Care team and transitional care nurse (TRN) on a daily basis, in collaboration with center-based care teams, to help identify and bridge gaps in care when patients return from the hospital or experience other challenges.
Responsibilities:
Daily preparation for visit schedule, route, and logistics for all Home Visits
Monitoring patient census and managing program referrals
Coordinating patient transition back to center
Ordering clinical supplies for Oak Street Health home-based care team
Complete patient appointment reminder calls
Assist transitions nurse with charting and documentation
Requesting patient medical records
Patient referral coordination and follow up
Other duties, as assigned
What weâre looking for
Weâre looking for motivated professional with:
Excellent communication, follow-up, teamwork, and problem-solving skills
Willingness to learn and be accountable for EMR documentation and workflow
Genuine passion for primary care and reaching vulnerable patients
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Certified Medical Assistant preferred
US work authorization
Someone who embodies being âOakyâ
What does being âOakyâ look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to âRebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities, and focused on the quality of care over volume of services. Weâre an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody âOakyâ values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
