```Overview:
We are seeking a friendly and customer-oriented Concierge to join our team. As a Concierge, you will be the first point of contact for guests and residents, providing exceptional service and ensuring a positive experience. If you have excellent communication skills and enjoy assisting others, we would love to hear from you.
Responsibilities:
- Greet guests and residents with a warm and welcoming demeanor
- Provide information and assistance regarding amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and efficient manner
- Maintain a clean and organized lobby area
- Coordinate transportation arrangements for guests as needed
- Assist with reservations for dining, entertainment, and other activities
- Monitor security cameras and report any suspicious activity
- Parking residents and guests' cars
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Professional appearance and demeanor
-Driver license required
-Available to work nights, weekends and holidays.
We offer free parking and competitive compensation, opportunities for growth, and a supportive work environment. If you are passionate about providing exceptional service and creating memorable experiences for residents / guests, we encourage you to apply. ```
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
Ability to Relocate:
- Boston, MA 02116: Relocate before starting work (Required)
Work Location: In person