Military Fellowship - Engineer III Specialist - Data Center Operations

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

This opportunity is for Military personnel who are current participants of the Department of Defense SkillBridge Program or are participants of the Hiring Our Heroes Corporate Fellowship Program Cohort 2-2024

The Engineer III Specialist - Data Center Operations will be part of a highly specialized team providing resolutions to a diverse range of complex problems. Analyzes the physical and environmental components of incoming Data Center hardware and is responsible for making sound business decisions, evaluating several factors, as to placement, installation, and connectivity on the Data Center floor. Excellent understanding of a wide range of hardware with technical troubleshooting, network and storage (SAN) connectivity and related components. Ability to independently apply knowledge to multiple hardware installation activities as well as work with appropriate technical groups to resolve technical issues that arise. Utilizing the established work rules and departmental guidelines, collaborates with others within the workgroup to evaluate and make daily decisions about multiple work activities. Through data-analysis determines selection of methods and techniques for obtaining information and reaching solutions.

Key Responsibilities:

• Advanced working knowledge of the compute infrastructure implementation processes as well as product/end user activities as applicable to the Data Center Operations function.

• Interacts with all Hardware & Site Support team members on a daily basis to include providing technical coaching and direction to other less experienced members on the team.

• Advanced working knowledge of DCRM, dcTrack, HRS, and ADR.

• Technically interact with various external technical teams to satisfy daily Data Center work requests and resolve problems beyond the employee’s scope or knowledge.

• Compliance and safety related to Data Center Operations, physical security, and media handling.

• Ability to work in a team environment while independently completing tasks by required date

• Ability to provide 24/7/365 technical support of the Data Center by participating in shift and on-call rotating schedules - with on-call responsibilities and the flexibility to cover other shifts as needed.

Qualifications:

• This opportunity is for Military personnel who are current participants of the Department of Defense SkillBridge Program or are participants of the Hiring Our Heroes Corporate Fellowship Program Cohort 2-2023

• Associates degree or 5-10 years of Data Center Operations work experience

• Excellent understanding and troubleshooting skills of server, network, storage (SAN) and mainframe hardware

• Ability to assist with tracking and implementing projects

• Excellent customer service skills

• Excellent interpersonal, written and verbal communication skills

• Excellent PC skills including G-Suite and Microsoft Office

• Good understanding of facilities infrastructure

• Excellent analytical, problem-solving and organizational skills

• Ability to lift 50lbs and reach under sub-floor

When you join our Team...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.