Job Description
Relationships:
- Managing customer/guest requests for repairs and/or maintenance
- Manage guest/member complaints
- Help with presenting studios to potential members, and handling the marketing of studios. Including maintaining a waitlist
Administration:
- Pay bills (Cj signs)
- Update website ( once a week
- Managing mail, deliveries (put away packages, either in studio or break room)
- Managing supplies needed for operation of facility
- Perform basic administrative/secretarial/receptio
- Manage software
- Provide information and assistance to members and their guests
Facilities:
- Facilitate all maintenance items
- Make sure the facility is clean on a daily basis
- Coordinate turning over studios to get them ready for new members
- Develop network of contacts, service providers and businesses within their communities to serve members and guests
Social:
- Update website and posts on social media (once per week)
- Speakers, parties, newsletter and guest (once per quarter)
Reports:
Monthly:
- overall condition of facility and members.
- Rent Roll: list of all members with Studio number, size, start and end dates, fee invoiced, fee paid
- Looking Forward: upcoming events, improvements etc
“Newsletter” per quarter
- Electronic or other communication about Luxspace, members and other items of interest to members
Onsite Daily:
- dress code
- walk facility to straighten up and clean up
- Coffee machine gets cleaned up
- Bathroom stocked
- Coordinate repairs
- Help members guests
- Work on Luxspace items
- Establish a set schedule.
Weekly
- post on social media
- One day per week we give tours
Monthly:
- complete reports
- Have guest speakers and presenters for members