Community Manager (Uc)

About Us:

California Capital Real Estate Advisors, Inc. and its Affiliated Entities (CALCAP Asset Management I, CALCAP Properties, CALCAP Lending, collectively known as “CALCAP”), is a California based real estate investment company that strategically allocates capital across various debt and equity opportunities. The primary business includes the acquisition and management of income-producing multifamily assets, as well as originating business purpose real estate loans secured by single-family and multifamily properties in the western US. The CALCAP portfolio consists of various real estate investments held for cash flow and appreciation, as well as private money loans held for investment through the CALCAP Income Fund I vehicle.

CALCAP Properties is an affiliate of CALCAP Advisors that was formed in 2012 to provide professional property management services. We provide a quality experience for residents, enhance and preserve the properties we care for and help to elicit maximum value for the property investor/owner. We provide investment, renovation and property management expertise to successfully implement and oversee value-add strategies; Incorporating best in class technology to improve performance and cash flow.

CALCAP’s Core Values:

• Trust
• Transparency
• Accountability
• Opportunity
• Open to Change
• Team First

A growing property management company currently seeking a genuinely committed and enthusiastic Community Managerto join our team.

Job Summary:

Responsible for overseeing all day-to-day management of a multi-family community while achieving the company’s financial goals. The ideal candidate is customer service-oriented, has solid financial analysis skills, excellent leasing skills, strong written and verbal communication, and a high level of professionalism. Administers and maintains all phases of community operations including personnel functions, leasing activity, maintenance, monitoring market conditions, budget control, advertising, and resident relations.

Essential Job Functions:

• Identifies and addresses issues associated with a supervisory position.
• Hires, trains, coaches, and evaluates on-site employees.
• Provides staff with direction, guidance, and tools for performing well.
• Performs a variety of tasks in a calm and controlled manner.
• Plans and schedules work in advance.
• Reaches decisions quickly based on available information.
• Takes the initiative to research and complete projects.
• Acts as an innovative and/or creative source to consider solutions to problems.
• Provides clear and concise instructions for effective management of on-site staff.
• Develops an integral team that effectively sells the quality and professionalism of the company.
• Completes regular community inspections.
• Conducts staff meetings regularly

Performs duties to attain the highest levels of resident service:

• Responds promptly to employees/customers’ needs and concerns.
• Determines the needs of customers while being pleasant, cheerful, and tactful.

Performs a variety of duties associated with payroll/financial reporting and monitoring:

• Negotiates to maximize the benefits for the organization.
• Processes and approves payment of invoices for the maintenance and operations of the community on a timely basis.
• Ensures the completion of various daily, weekly and monthly reports in a timely and accurate manner.
• Reviews reports and makes operating recommendations.
• Monitors Budget Control Log and regularly reports variances.
• Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments, negotiations, etc.
• Responsible for ensuring the timely and accurate submission of timesheets for their team.
• Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
• Prepares and follows guidelines of the community operating budget and makes recommendations for ways to maximize income and minimize expenses.

Performs a variety of duties associated with leasing/marketing and community functions:

• Supports the overall marketing efforts and offers input and suggestions regarding promotions, advertisements, etc.
• Analyzes and monitor the community market conditions to anticipate market changes or trends that could affect the profitability of the community.
• Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
• Ensures that staff is implementing resident retention and renewal programs to build customers for life.
• Supervises and ensures collection of all rent and other property income.
• Inspects property common areas, models, and vacant units regularly and completes the community inspection report.
• Understands and complies with state landlord-tenant law and Fair Housing laws and standards.

Performs a variety of duties associated with maintenance and related programs:

• Monitors the maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards.
• Completes regular community inspections.

Skills, Abilities, and Experience:

• Two plus years of residential management experience, including supervisory responsibility. Prefer sales/multi-family leasing experience.
• High school diploma or equivalent/college degree or related coursework preferred.
• Literate with computerized financial and word processing software.
• Valid driver’s license and good driving record.

Other Job Functions:

• Makes recommendations and oversees the editing of the community newsletter.
• Becomes active in the local business community and develops a rapport with the residential community.
• Attends and participates in training seminars as requested. Ensures all on-site staff has enrolled in and completed necessary courses.
• Performs other duties as assigned.
• Works well as part of a team

Offers competitive compensation, benefits, and bonus incentive.

We are seeking a motivated and customer-focused individual with experience managing social media platforms, blogs and community engagement events. The ideal candidate will enjoy maintaining an active presence on multiple social networking sites, will be comfortable analyzing online feedback and will be adept at building relationships with online followers and members. In addition to social media management, this position will also include market research and planning events for bloggers, making this the perfect opportunity for an individual who loves connecting with people.

Responsibilities:

• Communicate with local community leaders and attend political events to gain community support for the company.
• Establish and maintain relationships with local community leaders and businesses to promote reputation of company.
• Maintain good relations with local community members to promote brand awareness through personalized communication.
• Communicate with employees to develop relationships and provide feedback on concerns.
• Create events in support of the brand and engage with local communities.
• Serve as a community servant, look for ways you can help your neighbors in need.
• Be available for event setup and cleanup.

Job Type: Full-time

Pay: Up to $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Application Question(s):

• I understand/reviewed the pay and understand there is no room for negotiation.

Experience:

• Apartment Property Management: 2 years (Required)
• Knock: 1 year (Preferred)
• Yardi: 2 years (Required)

Language:

• Bilingual- Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Phoenix, AZ 85008: Relocate before starting work (Required)

Work Location: In person