Member Care Coordinator

Overview
Do you have a passion for helping individuals address medical, behavioral, and/or social needs? Do you have an interest in educating our members on preventive health guidelines and programs?
If so, we would love for you to consider applying for the Member Care Coordinator position. This individual would be responsible for working directly with members on medical, behavioral, or social needs, and updating their care plans accordingly.
Benefits:

• Full-time virtual, telecommuting, work from home option available.
• Opportunity to educate and interact with members daily.
• Ideal starting salary, based on skills and experience: $50,900 - 63,700 + robust total rewards package.

Responsibilities

• Conducts initial and annual assessments of members' medical, behavioral, and social needs.
• Educates members on preventive health guidelines and programs.
• Coordinates and organizes information from members' assessment to develop a care plan that addresses their needs and assures implemented interventions are discussed with members and their providers/supports.
• Conducts prenatal and postpartum assessments on pregnant members.
• Documents member information and contacts made regarding member's care and services provided.
• Provides information to members and providers regarding benefits, service providers and access protocols and educates members on appropriate use of medical services.

Qualifications

• Bachelor's degree or Associate's degree in social service, rehabilitation, psychology, or related field.
• 3+ years of experience in healthcare or social work.
• Experience working with Electronic Medical Records is preferred.
• Healthcare or social work experience is preferred.
• Experience with Motivational Interviewing and Trauma informed care is preferred.
• Knowledge of Medicare and Medicaid benefits.
• Proficiency in speaking Spanish, Hmong, or another foreign language is strongly preferred.
• Valid Driver's license, verifiable good driving record, and reliable transportation, with the ability to travel, as necessary, to attend off-site meetings on a regular basis.

This position can work 100% remotely or from our office in Madison, WI in a hybrid or full-time on-site arrangement, if preferred. Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. Quartz is a federal contractor and supports a safe, drug-free workplace. All employment offers are contingent upon successful completion of a pre-employment criminal background check and drug screening.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.