Medical Revenue Cycle Manager

Trajectory is the largest Revenue Cycle management company based in Wichita, KS. We provide Revenue Cycle management for clients in Kansas managing over $250,000,000 in cash collections per year. We have grown by an average of 40% per year since starting operations in 2014. This allows us to offer significant opportunity for advancement to those team members that prove excellence and meet our cultural imperatives of teamwork, client focus, and Pursuit of Awesome.

We are seeking a highly skilled and motivated Revenue Cycle Team Lead to oversee multiple Ambulatory Surgery Center clients.  As the Revenue Cycle Manager, you will play a pivotal role in maintaining key performance indicators (KPIs), ensuring compliance with regulatory requirements, fostering strong relationships with providers and administration, managing a team of billing and coding professionals, and driving a culture of excellence and continuous improvement.  Our team is 100% US based with a hybrid work model.  This position has the option of remote or in office work.

Responsibilities:

Leadership and Staff Management:

• Lead a team of billing and coding professionals, providing guidance, support, and mentorship.
• Foster a positive and inclusive work environment that encourages collaboration, teamwork, and professional growth.
• Conduct regular performance evaluations, provide feedback, and implement training programs to enhance staff skills and knowledge.

KPI Monitoring and Performance Management:

• Collaborate with leadership to implement and monitor KPIs to measure the efficiency and effectiveness of the Revenue Cycle processes.
• Regularly monitor and analyze performance data, identify areas for improvement, and implement corrective actions to optimize Revenue Cycle operations.
• Ensure timely and accurate submission of claims, payment posting, denial/appeal management, coding, and accounts receivable follow-up.

Provider and Administration Interaction:

• Serve as the primary point of contact for providers and administration, addressing inquiries, resolving issues, and fostering strong relationships.
• Collaborate with stakeholders to understand their needs and develop strategies to improve Revenue Cycle performance.
• Conduct regular meetings with providers and administration to provide updates, gather feedback, and ensure alignment on goals and expectations.

Compliance and Regulatory Adherence:

• Stay up to date with industry regulations, coding guidelines, and payer policies to ensure compliance with billing and coding practices.
• Implement and enforce policies and procedures that comply with HIPAA and other relevant regulations.
• Conduct internal audits to identify potential compliance issues and develop action plans to address them.

Culture and Process Improvement:

• Promote a culture of continuous pursuit of Awesome, encouraging teamwork, collaboration, and efficiency.
• Identify process bottlenecks and develop strategies to streamline operations and enhance Revenue Cycle performance.
• Drive the adoption of best practices, technologies, and teamwork to optimize Revenue Cycle processes.

Day to Day Operations:

• Ensure timely and accurate submission of claims, payment posting, denial/appeal management, coding, and accounts receivable follow-up.
• Drive positive patient interaction on all touch points.
• Supervise staff productivity on a daily basis.
• Fill in staff functionality when necessary as a working team lead.

Qualifications:

• In-depth knowledge of physician billing and coding practices, reimbursement methodologies, and industry regulations.
• Proven experience in Revenue Cycle management, preferably in a leadership role.
• Strong understanding of key performance indicators (KPIs) and experience in monitoring and improving Revenue Cycle metrics.
• Excellent communication and interpersonal skills to interact effectively with providers, administration, and team members.
• Familiarity with compliance requirements, such as HIPAA, and experience in implementing and enforcing compliance programs.
• Strong leadership abilities with a supportive and effective management style.
• Analytical mindset with the ability to identify areas for improvement and drive process optimization.
• Proficiency in Revenue Cycle software and healthcare billing systems.
• Certification in medical coding (e.g., CPC, CCS) is a plus.

Join our dynamic team and make a significant impact on our Revenue Cycle operations. Apply now and help us maintain efficient billing and coding processes while driving a culture of Awesome!

This is a remote position.

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