Medical Receptionist/Scheduler

Our client, Adler Institute for Advanced Imaging, is seeking a dedicated full-time Medical Receptionist/Scheduler to join their team at the Jenkintown, PA office. This position offers an opportunity to contribute to the efficient operation of their PET/CT facility located in the Philadelphia suburbs. The role will primarily be in-office Monday through Friday, with potential for remote work and occasional schedule adjustments for vacation coverage.

Responsibilities:

• Scheduling appointments and coordinating patient visits
• Warmly welcoming and checking in patients
• Creating and maintaining accurate medical records
• Inputting patient information into our database
• Managing incoming calls and responding to messages promptly
• Handling incoming and outgoing faxes
• Performing administrative tasks such as copying, scanning, and filing documents
• Calmly providing clear and informative descriptions of procedures to patients
• Assisting in the creation and finalization of reports
• Sending reports as directed, with the possibility of occasional overtime from home
• Demonstrating expertise in navigating various insurance companies' guidelines for approval and obtaining radiology pre-certifications
• Experience in writing insurance appeals is a plus

Requirements:

• Associate’s degree or equivalent certification/experience
• Minimum of 5 years of experience in a medical office setting
• Familiarity with electronic health records, preferably eClinicalWorks (eCW)
• Proficiency in computer skills, particularly with Microsoft Office suite
• Excellent verbal and written communication skills

Physical Requirements:

• Ability to sit and stand for extended periods
• Manual dexterity to operate office equipment such as computers, phones, and scanners
• Ability to lift and move up to 20 pounds for file and document handling
• Visual acuity to read documents and computer screens
• Auditory ability to handle phone calls and communicate with patients and colleagues

Adler Institute for Advanced Imaging is an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. If you meet the qualifications and are passionate about providing exceptional patient care, we encourage you to apply.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Work Location: In person