Medical Receptionist/Front Office

Preferred Primary Care Associates (“PPCA”) takes a comprehensive and science based approach to patient care with the ultimate goal of improving and maintaining our patients’ overall health and wellness. We strive to understand the unique needs of each patient in order to formulate a lifestyle plan that will drive physical, mental, and social well-being. Looking for Medical Assistants to join our team.

The Front Desk Receptionist at PPCA is responsible for greeting all patients and office visitors, answering all incoming calls, identify and address caller needs, and scheduling/confirming/cancelling appointments.

Responsibilities include but are not limited to:

• Answer phones
• Schedule appointments
• Insurance verification
• Patient Check in and Check out
• Co-payment and deductible assessment and collection
• Confirming Appointments
• EMR utilization
• Assist providers and co-workers as needed
• Ensure waiting room is clean and presentable at all times
• Greet patients, vendors, and any visitors

Qualifications

• A high school diploma or GED required
• 1 year related experience required
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Works well in a fast-paced environment
• Able to handle multiple tasks at any given time
• A firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times. Complies with HIPAA and OSHA standards.
• Bilingual (English -Spanish), preferred but not required

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical terminology: 1 year (Preferred)
• Customer service: 2 years (Preferred)
• Computer skills: 2 years (Preferred)

Work Location: In person