Medical Receptionist/Donor Center Technician

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.

Donor Center Technician

We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.

Our ideal Donor Center Technician is a stand out colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!

Primary Responsibilities:

• Conducts pre-donation medical screening in accordance with established guidelines.
• You determine Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
• Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.
• Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete and accurate prior to donation.
• Ensures donor confidentiality.
• Effectively communicates donor medical information to Medical Staff.
• Establishes and maintains donor files in an organized and competent manner.
• Maintains accurate and thorough documentation of necessary records.
• Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties.
• Disposes of all contaminated disposable equipment.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.
• Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
• May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities.

Are you a fit for Grifols?

Yes, if you have:

• A High School diploma or GED
• Strong customer service skills
• Can work a flexible schedule
• Obtains required state licensures or certifications where applicable

Job Types: Part-time, Full-time

Pay: From $14.25 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: In person