Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. This position requires excellent communication skills, strong organizational abilities, and proficiency in computer systems.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Assist with reservations and provide information about hotel amenities and services
- Handle guest complaints or concerns with patience and professionalism
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Assist with administrative tasks such as filing, proofreading, and transcribing
- Utilize computer systems to input guest information, manage reservations, and generate reports
Experience:
- Previous experience as a Front Desk Agent or in a similar role is preferred
- Experience as a personal assistant, Medical Receptionist, or in an administrative position is a plus
- Strong organizational skills with the ability to multitask effectively
- Excellent attention to detail for accurate data entry and record keeping
- Proficiency in computer systems including Microsoft Office Suite
- Ability to handle difficult situations with professionalism and empathy
If you are looking for an opportunity to work in a fast-paced environment where customer satisfaction is paramount, we encourage you to apply for the position of Front Desk Agent. Join our team and contribute to creating memorable experiences for our guests.
Note: This job description is intended to provide an overview of the responsibilities and qualifications required for this position. It is not exhaustive, and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Dallas, TX 75217: Relocate before starting work (Required)
Work Location: In person