Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information as necessary
- Assist with billing and coding tasks as needed
- Coordinate referrals to specialists or other healthcare providers
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Perform general administrative duties such as filing, faxing, and scanning documents
Requirements:
- Previous experience as a Medical Receptionist or in a similar role preferred
- Knowledge of medical office systems and software (e.g., Eaglesoft, eClinicalWorks)
- Familiarity with dental terminology and procedures is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and handling high call volumes
- Ability to work well in a team environment and collaborate with healthcare professionals
- Attention to detail and accuracy in maintaining patient records
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Types: Full-time, Part-time
Pay: $19.00 - $22.50 per hour
Expected hours: 36 per week
Benefits:
- 401(k) 2% match
- 401(k) matching
- On-the-job training
- Paid time off
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Cardiology
- Sports Medicine
Schedule:
- Monday to Friday
Ability to Relocate:
- Scottsdale, AZ 85255: Relocate before starting work (Required)
Work Location: In person