Medical Receptionist

About us:

Brio-Medical is an intergrative cancer treatment center and immune recovery facility in beautiful Scottsdale. We offer advanced, research-based integrative medical treatments focused on all types of cancer, chronic Lyme Disease, auto-immune, and chronic illness. We offer comprehensive, and personalized treatment plans that target the specific needs of each patient, utilizing an optimal combination of both conventional therapies, the latest in cutting-edge medicine and new advanced alternative therapies from around the world.

We take an integrative approach to treating the body, mind, and spirit- getting to the “Root Cause of the Illness”. Our mission is to stimulate the capacity of the whole body to heal itself. We are a HIPAA/OSHA compliant facility.

Front Desk Receptionist Job Summary

Our office is looking for a Front Desk Receptionist to greet patients as they walk into the building. You will also be responsible for other administrative duties, such as answering phones and emails, filing and scanning important documents, and scheduling and documenting calendar events for members of the office. Our ideal candidate has previous administrative experience, strong communication and customer service skills, and excellent organization. You also need to be proficient with the entire Microsoft Office Suite, including Outlook and Excel.

Medical Receptionist duties and responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Collect payments, verifying patient data/financial records and insurance cards are inputed into the system correctly.

Front Desk Receptionist Requirements, Qualifications and skills

• High school diploma or GED certificate
• Administrative experience
• Microsoft Office experience
• Invoicing
• Strong communication skills
• Organizational abilities
• Data entry skills
• Accountability
• Reliability (Attendence)

Additional Skills

• Medical terminologyDefinition: Knowledge of or experience with medical terminology.
• Medical office experience: Experience working in a medical office, typically with administrative duties.
• EHR systems: Electronic health records software systems.
• Administrative experience: Experience or skill performing administrative tasks such as answering phones, scheduling appointments, or maintaining records.
• EMR systems: Electronic medical records software systems.
• Medical receptionist: Experience performing front office and receptionist duties in a medical office, such as greeting patients, answering phones, and setting appointments.
• Medical records: Experience or skills related to working with medical or patient records.
• HIPAA: Knowledge of the laws related to the privacy and security of medical information as established in the HIPAA (Health Insurance Portability and Accountability Act).
• Medical scheduling: Experience or skill with scheduling appointments for patients in a medical office or healthcare facility environment.
• Multi-line phone systems: Experience operating a multi-line phone system.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Oncology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Experience:

• Customer service: 2 years (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person