Medical Receptionist (Part-Time)- Plastic Surgery

MEDICAL RECEPTIONIST JOB DESCRIPTION

REQUIREMENTS:

· Bilingual (English/Spanish)

· High school diploma

· Minimum 2 year experience

· Experience with insurance verification & prior authorizations

· Knowledge of ICD-10 and CPT coding

· Knowledge of various insurance plans/payers (HMO, PPO, etc) is required

· Excellent customer service

· Excellent verbal and written communication

· Excellent multi-tasking and time management skills

· Excellent attendance record, punctual and team leaser

· A high level of organizational skills

· Ability to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives

· Ability to establish and maintain effective working relationships with patients, medical and administrative staff

· Ability to work well independently and be detailed-oriented, but also interact well with a team

· Ability to understand and carry out written and oral instructions

· Proficiency in relevant computer hardware and software (Microsoft Office- Word, Excel, Powerpoint), as well as EMR systems, and other standard medical office equipment

GENERAL SUMMARY:

A non-exempt medical office position responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones)

ESSENTIAL FUNCTIONS: (The descriptions are not considered all-inclusive)

· Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of the practice

· Adheres to the HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement

· Greets patients immediately upon their arrival and provides excellent customer service

· Check patients in verifying demographics and insurance

· Directs patients to proper exam/treatment room

· Utilizes electronic health record for tasks assigned

· Evaluates daily schedules to accommodate patient flow and minimize missed appointments

· Handles patient calls and effectively manages schedule

· Completes referrals and authorizations as needed

· Checks patients out and makes appointments as indicated

· Collects co-pays and patient payments

· Performs other tasks as assigned

· Scanning pertinent patient information into EMR

· Track all phone calls that arrive using our general office number

· Respond to emails that arrive using the general office email address

· Working closely with physician to schedule patient appoints, surgery dates, and provide patients with fee quotes

· Provides patients with information regarding cost of procedures

· Ability to explain financial requirements to the patients and collect co-pays and past due balances, when applicable

· Work collaboratively with the billing office as a liaison between the patient, the center, and the billing office

· Maintain a neat and clean work environment and professional appearance

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 per week

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Plastic Surgery

Schedule:

• Monday to Friday
• No weekends

Ability to Commute:

• Duluth, GA 30096 (Preferred)

Work Location: In person