Address
Form of workJob Posting: Medical Receptionist
We are hiring at UofL Physicians
Locations:
5129 Dixie Hwy, Louisville, KY 40216
401 E. Chestnut St. Louisville, KY 40202
301 E. Muhammed Ali Blvd, Louisville, KY 40202
6400 Dutchmans Pkwy, Louisville, KY 40205
213 Hunter Station Rd. Sellersburg, IN 47172
2401 Terra Crossing Blvd, Louisville, KY 40241
Shift: 1st Shift (5 days, 8hrs); Monday - Friday
About Us
UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians' academic and community physicians care for all ages and stages of life, from pediatrics to geriatrics with compassion and expertise. UofL Physicians academic providers are professors and researchers at the UofL School of Medicine, teaching tomorrow's physicians, leading research in medical advancements and bringing the most progressive, state-of-the-art health care to every patient.
JOB SUMMARY
Answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MDs with hospital consults, obtain medical records when possible, miscellaneous duties such as: assist with scheduling sleep study patients, file batches, distribute correspondence with co-workers.
Responsibilities
JOB RESPONSIBILITIES
- Welcomes patients and visitors by greeting warmly and answering or referring inquiries.
- Utilizes Epic, registers patients according to standard procedures
- Ensures availability of treatment information by filing and retrieving patient records
- Responds to our customer's needs in a way that demonstrates the care, courtesy and respect they deserve. Provides our customers with prompt service.
- Listens attentively to our customers to fully understand their needs.
- Our messages to customers and team members should be delivered with courtesy, clarity, and care. We communicate pertinent clinical/work status information to employer and other team members as assigned.
- Interacts effectively and in a supportive manner with persons of all backgrounds
- Respects and maintains privacy and dignity of patients; always assures patient confidentiality.
- Provides efficient and professional telephone services
- Schedules appointments for patients
- Scans and files administrative and medical information in patient's medical record
- Makes appointment reminder calls to patients with upcoming appointment
- Maintains forms and office supplies required for call center activities
- Participates in staff and educational meetings.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort to assure excellent patient care and service
- Performs other duties as assigned
Qualifications
Required Qualifications
- High School Diploma or GED
- The right candidates for this position must be dependable, professional and a team player.
- Seeking energetic, motivated candidates.
Preferred Qualifications
- 1 year of medical office experience preferred
- 1 year collection of co-pay and remaining balances experience preferred
Benefits & Perks
- Competitive Pay & Benefits Options.
- Paid Vacation, Sick days, and Holidays.
- Free tuition to UofL for Part- and Full-time employees for Child/Spouse/Domestic Partner.
- 401K with Employer Match.
Employment Type: OTHER
