Medical Receptionist And Cleaner

About us

Parsons Counseling, LLC dba Parsons Counseling & Play Therapy Center is a professional and licensed multi-specialty behavioral health group that is specialized in helping children, adults, and families overcome their challenges and achieve their personal goals by improving their competence, capacity, and productivity.

The scope of our business offerings covers areas such as clinical counseling, targeted case management, psychiatry, and professional and community trainings. The center offers, in addition, social groups for several age groups, seasonal camps, Autism support, therapeutic supervised visits, and independent living skills support.

Parsons Counseling, LLC has two locations in Madison County, Kentucky. One is in the city of Berea (main office) and the second location in the city of Richmond, Kentucky.

Parsons Counseling, LLC is a client-focused and result-driven private counseling organization that provides broad-based counseling, learning approaches and experience that is affordable by offering services to those with Medicaid and private insurance. We work hard to meet and surpass all our client's expectations by offering a family-friendly environment to assist in reducing barriers to obtaining counseling services.

At Parsons Counseling, LLC, our clients’ overall best interest is a priority and everything we do is guided by our values and professional ethics. We strive to hire professional counselors, case managers, psychiatric nurse practioner, and administrative staff with various skills sets who are well experienced and passionate in helping our clients achieve their personal goals.

Job Description:

Parsons Counseling is currently hiring someone with great customer service skills to work part-time as a Medical Receptionist and also help with cleaning/ janitorial services at our Berea location.

Expected to work as a Medical Receptionist at least one day a week and to fill in as needed. Looking for someone who can cover this position full-time temporarily during the summer while other Medical Receptionist is on maternity leave.

Janitoral cleaning services needed after hours or on the weekend.

Clerical

• Answer phone calls & all questions the caller asks with regards to office protocol, intake procedure, insurance, services offered, parental rights, legal questions, and other office procedures.
• Greet clients and obtain registration information, such as photo id, insurance card, custody/legal paperwork, if needed.
• Scheduling intakes & gathering needed demographic information, insurance details & other questions related to why they are seeking services
• Schedules client appointments, meetings and other appointments for clinicians, supervisors or department staff.
• Utilizes computer skills while working in Electronic Medical Records system and Google workspace apps such as Drive, Voice, Forms, Docs, & Sheets and SmartSuite.
• Calls clients that have missed their appointments and reschedule clients
• Answers and routes calls, as necessary, to appropriate individuals.
• Accurately take and deliver messages with complete names and phone numbers.
• Collecting client payments at time of arrival
• Insurance verification
• Assist clients with medication management and refills
• Assist with reports, chart audits, and client managers for counselors
• Scanning & uploading documents in electronic charts, as necessary

Cleaning

• Straightening and organizing lobby & waiting room daily
• Sweeping & mopping common areas weekly
• Taking out trash as needed
• Clean kitchen weekly
• Clean bathroom weekly

Other as needed

• Helping with Online Assessments
• Helping with setting up materials for Conferences & Events as needed
• Registration & sign-in for Conferences & Events as needed
• Assist in organizing products for sale, such as Warmies and essential oils

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Dental insurance
• Life insurance
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Preferred)
• Computer skills: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Relocate:

• Berea, KY 40403: Relocate before starting work (Required)

Work Location: In person