Ellis and Badenhausen Orthopaedics is seeking an individual to join our team Full-Time as a Medical Receptionist at their Fern Creek location.
Responsibilities and Duties
Job Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Other duties as assigned.
Qualifications and Skills
Minimum Requirements:
- 1-2 years of Physical Therapy Office experience a plus
- Experience with patient scheduling
- Proficient in Microsoft Office
- Excellent Customer Service and Telephone skills
Other Skills Required:
- Ability to Multi-task
- Organized
- Self-Motivated
- Attention to detail
Benefits:
- Generous PTO accrual
- Comprehensive Benefits Package with Day 1 Eligibility
- Company-sponsored Life Insurance and Long Term Disability Policies
Req #: 2408
Job Type: Full-time
Schedule:
- Monday to Friday
Application Question(s):
- What is your desired hourly rate of pay?
Ability to Relocate:
- Louisville, KY 40291: Relocate before starting work (Required)
Work Location: In person