Medical Receptionist

Capitol Cardiology Associates is looking for an energetic and self-motivated Medical Receptionist to join their healthcare team. We offer great benefits and competitive pay.
Minimum Education, Experience, & Skill Requirements: Must have knowledge of medical terminology and understanding HIPAA Guidelines. Must be able to perform and complete a full range of office procedures and clerical tasks. Must be able to work independently and in a team setting with other staff.

Essential Medical Receptionist Responsibilities

• Patient Intake is completed with accuracy
• Checks to see which patients are checked-in for their appointment through EMR system.
• Requests all labs and hospital results and scan to patient chart in order to put together Pre-op packets to fax to hospital or other medical facility.
• Answers the telephone with exceptional telephone etiquette and communication skills.
• Responds to phone calls in order of queued calls and either redirects calls as appropriate or politely places callers on hold.
• Identifies triage telephone calls and patient’s concern(s) then forwards caller to appropriate party.
• Recognizes when supplies are low and places orders on supply order form.
• Receives medical supply orders and stocks in proper storage place in office.
• Performs quality control checks on medical equipment.
• Checks and stocks examination rooms daily.
• Periodically checks Nurse’s Station area for cleanliness and tidiness.
• Shreds all papers with sensitive patient or organization information.
• Completes other duties as assigned by Managers or Providers
• Verifies patient demographics and insurance eligibility before scheduling appointments.
• Obtains appropriates documents, records, and paperwork for patients when scheduling hospital follow-up, other provider/procedural follow-up, pre-operative and any other specified appointments.
• Cancels and/or re-schedules appointments as necessary.
• Comes to work on time, well-groomed, and with a good attitude.
• Uses good judgment in decision making and communicating with all patients, staff, and other persons associated with the organization.
• Communicates any patient, personnel, or electronic system problems with the appropriate supervising Manager in a timely and honest fashion.

Job Type: Full-time

Experience:

• Medical Reception: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• 3 weeks Paid time off
• 7 additional holidays

Capitol Cardiology Associates is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Schedule:

• 8 hour shift

Ability to Relocate:

• Lanham, MD 20706: Relocate before starting work (Required)

Work Location: In person