- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
A prestigious Dermatology Office located in Owings Mills, MD is currently looking for an experienced Front Office Medical Receptionist to work for a surgical and cosmetic physician practice. We are looking for someone who can work full time, and can start immediately. Pay rate is dependent upon experience.
You will thrive in our practice if you are personable, enthusiastic, and possess strong customer service and product sales skills (earn bonus money). Are you detailed-oriented and organized? Do others describe you as hones, reliable, and prompt? If so, you will EXCEL at our practice as we value integrity, hard work and reliability.
Our receptionist performs a variety of front and back office tasks and duties, including but not limited to: answering phone calls, scheduling appointment, greeting patients, collecting payments, corresponding with patients, keeping the reception area neat and tidy and other adhoc duties as required to ensure patient satisfaction.
This is full time position: Monday, Tuesday, Wednesday, Thursday and Friday 8:45 am to 5:30pm
Responsibilities and Duties:
- Greet patients and other guests in a friendly and professional manner
- Manage busy phones with efficiency, patience, and finesse, all while sounding pleasant, knowledgeable and professional
- Schedule patient for consultations and procedures
- Collaborate with Doctor, Physician Assistant, and Medical Assistant to provide an exceptional patient experience
- Assist with administrative tasks: scanning, copying, mailing, and miscellaneous office errands
- Collect and process cash and credit card payments, both in person and over the phone
- Help maintain a beautiful office
- Verify medical insurance benefits and obtain prior authorizations
- Other responsibilities as assigned
Key Qualities:
- Excellent oral and written communication skills including professional email and phone etiquette
- Must have experience working in a fast paced environment and have a passion for healthcare
- Attention to detail
- Consistently on time and reliable and able to work a 40 hour work week
- Organized, detailed-oriented, and ability to multi task
- Strong computer skills
- Friendly and respectful with excellent people skills
- Team player who can also work independently