The Medical Receptionist III position is primarily responsible for (1) attending to patients, on the phone and in person, (2) coordinating and organizing appointments and documentation and (3) supporting delivery of quality patient care.
§ Greet patients
§ Register patients according to established protocols
§ Assist patients to complete all necessary forms and documentation, including medical insurance
§ Ensure patient information is accurate including billing information
§ Inform patients of medical office procedures and policy
§ Maintain and manage patient records
§ Move patients through appointments as scheduled
§ Answer incoming calls and deal with inquiries
§ Transfer calls as required
§ Schedule patient appointments
§ Collect co-pays, deductibles and other payments
§ Obtain external medical reports as required by medical professionals
§ Respond to and comply with requests for information
§ Ensure reception area is well maintained, neat and clean
§ Safeguard patient privacy and confidentiality
§ Other duties as assigned to support the delivery of excellent patient care or practice operations
Benefits:
- On-site parking
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person