Medical Receptionist

Job Description: Medical Receptionist

Required: Please complete the application on our website.

https://growing-bones.com/join-our-team/

***VIDEO SUBMISSION REQUIRED***

A pediatric orthopaedic surgery practice located in Dover, DE is in need of an experienced, part-time Medical Receptionist for a growing medical practice. The ideal candidate should have experience in all aspects of customer service. The Medical Receptionist should possess skills in using healthcare software and computer programs. The candidate should have experience in a medical office and communicating effectively with patients and their families. Ability to multitask and problem solve independently are essential to this position.

Duties Include:

• Patient registration and scheduling
• Patient check in and checkout
• Answer incoming calls/make outgoing calls
• Process medical record requests
• Payment collections and processes
• Data entry
• Follows office policies and procedures
• Employ filing and organizational systems for the front office
• Perform all duties within HIPAA regulations
• Attends staff meetings for administrative and clinical staff

Essential Function of a Medical Receptionist:

• Promote and perform excellent customer service
• Greet and attend to patients in person and over the phone
• Safeguard patient privacy and confidentiality
• Other duties as assigned by manager

Technology:

• Proficiency in Microsoft Word and Excel. Understanding of Electronic
• Medical Record (e.g. Athena)
• Familiarity with telecommunications systems, Delaware Health Information Network (DHIN), Humana and AvailityEducation and Experience Requirements:
• High School Diploma/GED
• Minimum of 6 months in a medical office setting
• Working knowledge of medical terminology
• Excellent documentation, communication, and IT skills
• Bilingual (Spanish speaking) (strongly preferred)

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $19.50 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Orthopedics
• Pediatrics
• Surgery

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person