Job Description: Medical Receptionist and Office Assistant
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism.
- Evenings on Monday through Friday.
- Hours are 2:30pm to 6:30pm.
- Applicants must live within 20 minutes of our office.
- Position is part-time with the intention of long term growth.
Job Duties:
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
Job Type: Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k) 2% match
- Employee discount
- On-the-job training
- Paid training
Healthcare setting:
- Private practice
Education:
- Associate (Required)
Experience:
- Customer Service: 2 years (Required)
- Computer Skills: 2 years (Required)
- Medical receptionist: 3 years (Required)
Work Location: In person