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Form of workJob Description
"If you are a motivated, energetic and are interested in being part of our organization, apply today!"
Front Desk- Cumberland
Position Overview: Greets patients when they arrive, gathers appropriate demographics and insurance information. Collects due balances, posts and balances a daily payment batch. Schedules appointments and answers telephones. Answers patient questions and provide assistance when necessary.
Responsibilities:
Check In:
· Gather patient demographics, insurance information and enter into NextGen.
· Scan appropriate documents into EMA.
· Verify insurance benefits and eligibility.
· Collect outstanding balances, deductibles, copays due at the time of check in.
· Perform a variety of clerical duties.
Check Out:
· Schedule patient's follow up appointment.
· Collect outstanding balances, deductibles, copays due at the time of check out.
· Accurately post payments and provide receipts to patients.
· Balance individual daily receipts and money collected with daily batch postings and Phreesia reconciliation report.
· Perform other duties as assigned or requested.
Appointment Scheduling:
· Answer multi-line phones and handle the patient's needs or direct to the appropriate party.
· Call patients to remind them of upcoming appointments.
· Schedule new, follow-up appointments and adjust existing appointments.
· Respond to voicemails in a timely manner.
· Maintain schedule templates for multiple doctors.
Qualifications:
· Excellent communication, organizational and time management skills.
· Customer service, computer, and telephone skills.
· Meticulous attention to detail.
Since 1971, Eye Consultants of Atlanta has been a premier provider of eye care to patients in Georgia and the greater Southeast. Our physicians are trained at the most prestigious institutions and maintain their expertise so that each patient receives the highest quality, personalized care. Our board-certified physicians can assist you with everything from comprehensive eye examinations to treatment of complex cataract, retinal, glaucoma, cornea, pediatric, oculoplastic and neuro-ophthalmic disorders. We also have specialists that perform state-of-the-art LASIK, refractive and cosmetic procedures, as well as an audiologist and retail center for glasses and contact lenses. We have grown over the years from our Piedmont Hospital campus to multiple locations in the Atlanta area and beyond. Our main office is located in the Cumberland area, and we offer comprehensive care at other sites including Buckhead, Fayetteville, Gwinnett, Marietta, Newnan, Peachtree Corners, Scottish Rite, Stockbridge, Newnan and Brookhaven.
