Medical Front Desk Receptionist

Forum Health is a nationwide network of medical providers and medical offices specializing in precision integrative and functional medical service. Our Akron/Fairlawn location is looking for a Medical Receptionist that can provide Customer Service to our patients and administrative support to our medical team as this is a fast paced Medical Office with a high volume of calls and patients. The schedule for this role is as follows: Monday Monday-Thursday 8am-4:30pm and Friday 8am-12pm. This position serves as the company’s first impression to all of our patients and visitors, we expect the person in this role to both dress and act professionally at all times.

Education/Experience

High School Diploma/GED

Excellent customer service skills

Quick books POS experience a plus

Excellent phone etiquette

Detail oriented

Ability to Multitask

Team Player

Integrative medicine experience a plus

Excellent communication skills both verbal and written

Comfortable with daily office and administrative duties

Duties and responsibilities include the following. Other duties may be assigned.

· Greet Patients

· Answer incoming calls, faxes and emails

· Taking detailed messages for the Medical staff

· Provide each patient with excellent , personalized service

· Scheduling appointments

· Invoicing and inventory control

· Accounts Receivable

· Order fulfillment and shipping

· Patient documentation

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionist: 1 year (Required)
• Medical Assistant: 1 year (Preferred)

Work Location: In person

Application Deadline: 11/21/2021