Medical-Dental Billing Clerk

Position: Medical / Dental Billing Clerk

Department: Accounting

Overtime Eligible: Non-exempt

Contract: No

Status: Full

Wages: Hourly

Salary Range: $31,400 - $45,600

ORGANIZATION INFORMATION:

Established in 1994, Third Street Family Health Services (TSFHS) is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Ashland, and Crawford counties. Our mission is to provide accessible, quality primary health care to the underserved. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives.

We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter.

POSITION SUMMARY: Gathers charge/payment information enters into database and distributes billing information.

MAJOR AREAS OF RESPONSIBILITY:

• Researches all information needed to complete billing process including getting charge information from providers
• Keys charge and payment information into EHR
• Processes and distributes copies of billings according to clinic policies
• Assists with all error resolutions
• Researching and appealing denied claims
• Assists with all delinquent claims
• Checking eligibility and benefits verification
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing
• Identifying and billing secondary or tertiary insurances
• Following up on unpaid claims within standard billing cycle timeframe
• Assists with answering telephone and provides information as requested
• Participates in educational activities
• Maintains strict confidentiality
• Maintains Certification/CEU’s (if applicable)
• Performs related work as required
• Performs other duties as assigned

Remote Billing:

• Requires the employee to meet with the Billing Manager twice a month to review their performance
• Requires the employee to transport all confidential information in a lock box
• Requires the employee to transport all materials to be shredded to the Main Location

Reports to: Billing Manager

Personal Contact: Frequent contact with staff of community agencies and the general public. Daily contact with agency staff. Must develop and maintain positive relationship with all of the above.

Essential Knowledge, Skills and Abilities:

• Comprehensive knowledge of all available services provided at TSFHS, community resources, interpersonal communication strategies, and computer software.
• Communicating effectively in both written and verbal form, managing multiple priorities, effective time management practices, problem-solving skills, and managing change and conflict.
• Manage time and deal with multiple priorities, problem solving, exercise sound judgment, define problems, collect data, establish facts and draw valid conclusions, make decisions, maintain information in confidential manner, listen well, maintain records and data, use the computer programs and communicate effectively including via the computer. Encourage staff to work towards their full potential and to provide excellent services to our patients and their fellow co-workers.

Essential Characteristics:

• Commitment to agency mission statement
• Ability to develop trust and effective working relationships with staff members, individuals, families and external and internal professionals
• Strong information gathering/interviewing techniques
• Ability to organize time and prioritize projects efficiently and effectively
• Effective leadership abilities

Key Competencies:

• Planning and organizing
• Attention to detail
• Problem-solving
• Teamwork
• Customer service orientation
• Communication skills

Qualifications:

• A high school diploma or GED is required.
• Certified Professional Coder preferred.
• EHR -Epic preferred

Job Type: Temporary

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work setting:

• Hybrid work

Work Location: Hybrid remote in Mansfield, OH 44906