Medical Assistant

Medical Assistant

Department: ASC or Clinic

Location: ASC or Clinic

Reports To: ASC RN Manager

Employment Status: FT, PT, Casual

FLSA Status: Non-Exempt

About the Employer

Founded in November of 2020, Pain Physicians of Wisconsin is a group of Physicians, Nurse Practitioners, Physician Assistants, and a great group of support staff serving the southeast region of Wisconsin. The goal of our pain treatment team is to help our patients live their healthiest lives possible by easing pain symptoms and restoring function and movement. Learn more about PPWhealth by visiting our website at www.ppwhealth.com.

Position Summary

The purpose of this position is to provide direct patient care under general supervision of licensed personnel, maintaining and operating specialized equipment, and performing any other duties deemed necessary to insure optimal patient care and physician service.

1. Assists provider in seeing patients; gathers and records vital signs and medical histories, prepares patients for examination, draws blood, initiates toxicology screens, and administers medications as directed.

1. Records information in electronic medical records (EHR) database or paper chart and gathers all essential components from demographic sheets/consents/credit policies/charge slips, updates medication, and history.

1. Completes necessary paperwork as ordered by provider including printing prescriptions, work restrictions, referrals, and scheduling diagnostic testing.

1. Participates in the correct scheduling of patients, appropriate communication with the scheduling department.

1. Assists in pre/post procedural areas by preparing patient for procedure; correctly identifying patient, procedure to be performed, and procedure site. Updates and confirms medication and allergy profiles, completes appropriate clinical lab work (glucose reading, INR, pregnancy test, toxicology screen as indicated), completes and documents vital signs, pain status and enters new information or health concerns of patient. Reinforces pre and post op teaching completed by RN.

1. Obtains and documents vitals and data regarding modified Aldrete and discharge readiness scores. Assists in discharge of patient with appropriate paperwork.

1. Assists in the performance of chart review on daily basis to ensure completeness and accuracy of patient documentation.

1. Assists in keeping ASC orderly and follows appropriate cleaning protocols.

1. Acts as scribe for provider recording patient information as dictated, when requested.

1. Helps support Quality Assessment and Performance Improvement initiatives as a part of the team.

1. Facilitates communication to physician and health care provider regarding questions about treatment procedures, medications, diets, and physicians' instructions to patients.

1. Always participates and maintains safety and dignity of patient.

1. In addition, have demonstrated competency and routinely perform duties in at least one of the following:
   1. Surgical: Applies and monitors principles of aseptic technique throughout intra-operative period. Assists provider by having all necessary equipment available and ready. Efficiently "turns over" rooms between patients following proper cleaning technique. Communicates all breaches of aseptic technique immediately to the provider and circulating nurse.
      1. C-Arm: Completes and maintains appropriate radiation training and competencies. Assists in monitoring radiation methods that expose all staff to the least amount of exposure. Assists in maintaining radiological equipment and proper badge usage and storage. Actively participates in the patient timeouts. Documents fluoroscopy usage and correct storage and printing of images as determined by site and C-arm.
         1. Effectively communicates with health care providers regarding patient questions and needs. Documents accurately in EHR, creates encounters as needed, properly updates, and utilizes medication module. Tasks and communicates with providers regarding triage needs.

Qualifications

1. High School diploma or equivalent. Successful completion of an accredited Licensed Practical Nursing program.

1. At least five years of related experience preferred.

1. Strong organizational, judgment, communication, and analytical skills; sometimes under pressure.

1. Ability to multi-task and perform multiple priorities.

1. Cooperative and professional behavior toward patients, peers, providers, organizational leadership, and visitors.

1. Ability to promote favorable facility image with patients, providers, insurance companies and general public.

1. Ability to work independently, make decisions, and problem solve.

1. Evidence of leadership qualities. Frequently contributing to the improvement of the department and participate in committee participation, task force, etc.

1. Ability to contribute to a team environment and to provide excellent customer service.

1. Working knowledge of Microsoft Office.

Licenses & Certifications

1. Current certification or registration as Medical Assistant from an accredited certification agency preferred if working in the ASC, required if position is in the Clinic.
2. BLS certified or obtain certification within three months of hire

Pre-Employment Testing

This position requires the following pre-employment testing:

Criminal & Caregiver Background Check, renewed every four years

Professional Reference Check

TB & Rubella Screen

Drug Screen

Please note that this job description is intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. The content contained therein is not intended to represent an exhaustive list of all duties, responsibilities, and activities required. Duties, responsibilities and activities may change at any time, with or without notice, and additional work may be assigned as appropriate.

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of non-job related disability, or any other legally protected status.