Shareholder Relations Coordinator (Full-Time) - Selawik, AK

Summary

This position believes in partnering with regional entities to better serve and provide development opportunities to residents and shareholders in the NANA region.  This position is a critical link to increasing access to a variety of services and development opportunities. This position also carries out those programs and activities that advance the placement and career development of NANA shareholders.  Their work is to improve the quality of life for shareholders by promoting healthy communities with decisions, actions and behaviors inspired by our Inupiat Illitqusiat values consistent with our core principals.

Essential Duties and Responsibilities

Service Delivery

• Working closely within Regional Partnerships, assist shareholders in gaining access to services
• Works closely with shareholders in preparing and counseling them to access education.
• Works closely with shareholders in preparing and counseling them to become qualified for employment anywhere that best suits their employment and career needs.
• Help Shareholders develop a career path.
• Be a local contact person for Regional Partnerships in coordination and organization of local activities and meetings and visitors.
• Provide administrative support and encourage elder participation in the local elders' council.

Developmental Work

• Work with small groups to promote personal, family and community wellbeing.
• Promote, preserve and share local Inupiaq knowledge, custom and wisdom for a healthy future.
• Works with local elder council's goals and ideas.
• Encourage Youth outreach in schools
• Build from shareholder ideas and their resources to become skilled for employment.
• Promote participatory shareholder development activities in small groups in a positive manner.

Administration

• Maintain access to resources and services available to the community such as schools scholarships and services available for shareholders.  
• Track input to database and report on actions taken in support of shareholder development and service delivery to Director.
• Updates records and/or databases.
• Monitor and evaluate performance, projects and programs so they achieve their assigned goals in a timely manner.
• Maintains an open and inviting office available to community, by managing individual site needs, supplies and control over routine maintenance as needed.

Personal Qualities

• Ability to work with minimal supervision
• Demonstrate a high level of personal integrity
• Ability to work with people individually or in groups
• Willing to travel as needed
• Strong organizational skills
• Ability to multi task with proper attention to detail
• Ability to analyze and problem solve
• Proficient in oral and written communications, interpersonal and listening skills
• Ability to meet deadlines
• Willingness to learn advance software skills
• This position has no supervisory responsibilities.
• Other duties that are pertinent to the department or unit's success also may be assigned.

• High School Diploma or GED equivalent.
• At least 3 year's relevant work experience to include administrative, recruitment and/or workforce development. Equivalent education, training, or similar experience may be substituted for relevant experience.
• Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.
• Proven ability to compile data and information in to reports and presentations.
• Must be comfortable public speaking and presenting to a group.
• Must have current UA collections certification or the ability to certify within 3 months of hire.
• Experience working with youth and/or adults one on one or in group settings.
• Experience with applicant tracking systems preferred.
• Current Alaska Driver's licenses with a clean 3 year driving record preferred.

Working Conditions and Physical Requirements

Weather: Indoors: Primarily in an environmentally controlled; requires most or all work to be done inside. Maybe frequently exposed to arctic conditions while traveling.

Noise level: Quiet

Description of environment: Standard office environment

Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.  Travel or work conditions may be required utilizing alternative methods.  Work or travel may be required in inclement weather conditions.

Travel: Employee may travel up to 25% to various locations within the U.S. and/or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes and ATVs.  Travel is coordinated by NRC.

Competencies

• Effective Customer Service - Manages difficult or emotional shareholder situations; responds promptly to shareholder needs; solicits feedback to improve service; responds to request for service and assistance; meets commitments in a timely manner.
• Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

The position requires reading, detailed work, problem solving, interactions with other companies including other NANA companies, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, will require the employee in the position to manage multiple concurrent tasks, and handle constant interruptions.

Required Language

Equal Opportunity Employer/Shareholder Preference

NANA Development Corporation is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law.

It is NANA Development Corporation policy to conduct background checks, drug testing and a physical assessment, as applicable, once an offer has been accepted, in accordance with company and/or contract requirements.

Accommodation Request

If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.

To request an accommodation by telephone, contact us at: 1-800-478-2000

To request an accommodation by email, contact us at recruiting@nana.com