Medical Administrative Assistant - Surgical

Pay Range:$20.00 to $24.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

COVID-19 Considerations:Masks are optional for our employees, visitors, patients, vendors, etc. All employees are to have received COVID-19 vaccine including booster, if applicable, and flu vaccine.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Surgical Group with multiple locations seeking a Medical Administrative Assistant to work in Hamden and Ansonia. The position would be floating between the two office locations. The hours are Monday through Friday from 8:30am to 5:00pm with some overtime expected.

This position supports a department, provider, or manager by performing duties as directed.

Essential Functions

• Assist with appointment scheduling, rescheduling, follow up, etc.
• Responsible for schedule utilization, cancelation and wait list management
• Coordinates tests, procedures, and lab appointments for patients
• Provide patients with information and respond to patient inquiries
• Schedule and coordinate meetings
• Assist with all patient portal questions
• Attend meetings as required by management
• Communicate information appropriately, accurately, and timely
• Create and maintain reports and distributes to appropriate staff and management
• Identify and communicate inconsistencies of information in reports to appropriate staff

Skills and Knowledge

• Intermediate computer skills including MS Office
• Attention to detail
• Collaboration skills
• Communication proficiency

Education and Experience

• High School Diploma or equivalent
• Experience in an office setting

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization