Media Relations Manager

Join the Covered California Communications & External Affairs Division!
Are you an experienced communicator with a background in building innovative Media Relations campaigns and strategies, and developing content and messaging that inspires and motivates? Are you passionate about uplifting others, and making a difference for millions of Californians? Submit your application to become Covered California's new Media Relations Manager today!
Your Opportunity:
As the next Media Relations Manager, you will support Covered California's Media Relations activities, such as responding to media inquiries, providing strategic counsel to division and organizational leadership, and developing tactics and approaches to support Covered California announcements and core campaigns, including Open Enrollment. You'll oversee the day-to-day aspects of the organization's Media Relations program, including the development of news releases, advisories, fact sheets, press conferences, speeches, talking points, and media-facing social media content. You will also have the opportunity to join and supervise a collaborative and diverse team of mission-driven communications specialists.
Our ideal candidate has experience developing innovative and data and insight-driven media engagement strategies that are effective in today's media environment. The candidate has at least three years of experience working in journalism, public relations, communications, or marketing, and has demonstrated experience building and fostering a culture of teamwork, trust, and collaboration. Having knowledge of and experience working with/in health insurance and healthcare as well as working in multicultural segments and media is considered a huge plus! Submit your application today!
At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we're looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the Communications and Public Relations Division .
This position's office headquarters location is designated in Sacramento County. Travel expenses associated with commuting to the employee's office headquarters location are not reimbursable, other than authorized transit subsidies.
NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain employment list eligibility, please click here to access the exam bulletin.
NOTE: Possession of minimum qualifications will be verified prior to interview and/or appointment . If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list.
You will find additional information about the job in the Duty Statement .
Working Conditions

• This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Covered California's current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.
• Employees are no longer required to submit Covered California's Self-Screening Questionnaire prior to coming onsite. Additionally, the State of California COVID-19 Testing Program requirements, along with COVID-19 vaccination verification are no longer needed. Covered California's COVID-19 Prevention Plan has been updated to incorporate the revised CDPH Public Health Officer Orders.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-410883
Position #(s):
801-350-4800-010
Working Title:
Media Relations Manager
Classification:
STAFF SERVICES MANAGER I $6,760.00 - $8,398.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Covered California works to improve the health of all Californians by assuring their access to affordable, high quality healthcare. Our employees are the vital link that ensures that our vision, mission, and values are fully realized and are the driving force that allows us to continually provide exceptional service to those who need it most.
We offer an award-winning wellness program, inclusive and diverse atmosphere, employee recognition programs, on site fitness centers at our Sacramento and Service Center locations, and free parking at all of our locations!
Life can change in an instant - so can your career!
Visit our website to learn more about why Covered California is an employer of choice.
Special Requirements
Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below will not be considered.
The Statement of Qualifications (SOQ) is a narrative discussion of how your education, experience, skills, and training qualify you for the position. It also serves as documentation of your ability to present information clearly and concisely in writing.
Your SOQ must be typed, in Arial 12 pt. font, no more than two pages in length, address each desirable qualification listed on this job announcement, and address each of the items listed below:

Describe your experience developing and executing integrated communications and marketing campaigns. Please provide examples, explaining your strategic approach, tactics, and outcomes.

Describe your approach to building successful, high-performing teams and building a culture of collaboration, innovation, and trust.

For assistance in completing the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Basics of Writing a Strong Statement of Qualifications.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/16/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Covered California
Attn: HRB-ECSU-ZCM
1601 Exposition Blvd
Sacramento , CA 95815
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Covered California
HRB-ECSU-ZCM
1601 Exposition Blvd
Sacramento , CA 95815
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  Please attach your SOQ to your application. Applications received without an SOQ will not be considered. Resumes and cover letters will not be accepted in place of an SOQ. Please see the above "Special Requirements" section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• 3+ years working in journalism, public relations, communications, marketing or a related field, with experience managing and leading people and teams.
• Demonstrated ability contribute to, and foster a culture of teamwork, trust and collaboration
• Must possess excellent communication and persuasive writing skills, experience writing, editing and producing content for a variety of platforms and channels, including traditional media, social, media and websites
• Experience in building media engagement strategies and crafting responses to media inquiries; knowledge and relationships with statewide and national reporters a plus
• Experience in producing media and consumer-facing content, including news releases, advisories, fact sheets, media events, messaging documents, and video and social content
• Knowledge of, and experience working multicultural markets and media, with a focus on hard-to-reach or hard-to-convince populations; bilingual skills a plus
• Familiarity reviewing and analyzing first-party and third-party research and data, and translating insights into consumer and media-facing content
• Experience tracking and analyzing media coverage; familiarity working with media monitoring and analytics tools
• Ability to serve as a spokesperson on behalf of the organization for media and other public-facing interviews and engagements on an as-needed basis
• Experience executing campaigns and managing budgets and expenditures
• Demonstrated ability to work across internal teams and divisions, and foster internal relationships and long-term partnerships
• Ability to work under pressure and meet deadlines
• Health insurance and health care experience preferred, but not required

Benefits
The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California, please click below:
CalHR Benefits Summary
CalHR Salary and Benefits Information
CalPERS Retirement Information
CalPERS Employer Contributions
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Employment & Classification Services Unit
(916) 228-8386
Careers@covered.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 999-8733
EEO@covered.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Pre-Employment Requirements
Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.
Per GC 100500 (f)(1)'...staff of the Exchange shall not be employed by, a consultant to, a member of the board of directors of, affiliated with, or otherwise a representative of, a carrier or other insurer, and agent or broker, a health care provider, or a health care facility or health clinic while serving on the board or on the staff of the Covered California. A member of the board or of the staff of the Exchange shall not be a member, a board member, or an employee of a trade association of carriers, health facilities, health clinics, or health care providers while serving on the board or on the staff of the Exchange.' Applicants who may fall under Government Code 100500(f)(1) will be considered ineligible for appointment with the Covered California.
Additional Application Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
All informa...