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SalarySpa Receptionist Part-time
Wellen Park's premier wellness and aesthetics spa seeks an experienced part-time receptionist for Mondays and Fridays 8:30-5 and Wednesdays 8:30-7. Phorest experience, a plus.
As the “face” of Florida Lakes Spa, an engaging and bubbly personality is required. Expert communication skills, a professional appearance, and the ability to learn and explain all spa services and promotions is also required.
Daily Duties and Responsibilities Include:
· Provide guidance to clients on the procedures at the spa
· Answer telephone calls and provide accurate information to clients
· Keep the reception area clean and stocked.
· Introduce new products to clients and educate them on their uses and benefits
· Keep clients updated on currently available promotions.
· Process payments for services.
· Make appointments.
· Open and close the spa at the appropriate time
· Ensure that the front desk is clean and organized.
· Assist in getting client feedback on level of services delivered in order to improve service delivery
· Inform staff members of appointments that have been canceled.
· Assist in developing promotional events, which focus on increasing the clientele of the spa.
· Receive customer complaints and feedback and direct them to appropriate person for resolution.
Job Type: Part-time
Benefits:
- Employee discount
Weekly day range:
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Work Location: In person
