General Purpose:
Perform a wide range of administrative and office support activities for the sales/marketing team.
Main Job Tasks and Responsibilities:
- Answer, screen and transfer inbound sales calls when needed
- General clerical duties including photocopying, fax and mailing
- Prepare and modify documents including correspondence, reports, drafts, memos and emails
- Schedule and coordinate meetings, appointments as needed for the next steps and move-ins
- Keep collateral inventory and marketing packets prepared
- Conduct tours of the community when needed
- Work with prospects on transitioning into the community
- Provide and Assist with move-in Paperwork; ensure that it is accurate
- Checking room readiness for tours and move-ins. Submitting maintenance/housekeeping requests as needed
- Other duties as requested by the sales/marketing team and Regional Director of Sales/Marketing
Education and Experience:
- Sales/marketing skills preferred but not required
- Computer skills and knowledge of relevant software
- Knowledge of operation of standard office equipment.
- Knowledge of clerical and administrative procedures and systems such as filing and record-keeping
- Knowledge of principles and practices of basic office management
Key Competencies:
- Communication skills - written and verbal
- Planning and organizing
- Prioritizing
- Problem assessment and problem-solving
- Information gathering and information monitoring
- Professional appearance
- Flexibility
- Customer service orientation
- Teamwork