Manager of Compliance and Risk Management

Job Summary:    The position is responsible for championing an organization-wide effort to protect the vital assets of UCP of Central Florida and engage key stakeholders in Risk Management activities.

The Manager of Compliance and Risk Management is responsible for contract compliance, Risk Management and research and regulatory analysis across the agency.  This position ensures agency compliance with various programs and areas within the Agency. This position oversees projects that are complex and require expertise or skills in areas such as: Risk Management, incident tracking and analysis, DCF licensing standards, contract management, charter Compliance and corporate compliance tracking.

Job Responsibilities:

• Maintain knowledge of all current regulations and standards including, but not limited to, those required by the Department of Children and Families, Agency for Healthcare Administration/Medicaid, Department of Education/Charter Schools, and Agency for Persons with Disabilities and Early Steps.
• Manage DCF licensing approvals and renewals, as well as perform routine audits to verify compliance.   Develop systems of follow up.
• Manage all aspects of 3rd party record and claim requests (SSI; insurance/liability claims; District/charter data and coordinate any required follow-up.
• Ensure Charter School Board Compliance including background screening/board training, meeting coordination (including notification/minutes), recruitment and on-boarding of new charter school board members, website Compliance and other statutory requirement compliance.
• Track and analyze data related to incidents, accidents and customer complaints and evaluates major loss exposures in terms of past and potential frequency and severity to establish priorities and methods for treating discovered risk exposures.
• Develops and maintains a tracking and notification system to ensure that all staff maintain the required credentials as directed by various licensing entities (i.e. DCF, DOE, and AHCA).
• Develop trainings and/or quality initiatives for programs based on data/trends.
• Conduct on-site monitoring’s at all campuses to ensure adherence to all compliance standards of funders and licensing agencies.
• Monitor contracts with outside vendors to ensure contracts are current and documentation requirements are fulfilled.
• Maintain and present program area expertise by on-going professional development related to changes in program standards.
• Chairs the Risk Committee to ensure the compliance with all funders and licensing requirements across the agency.
• Ensures the interdisciplinary Risk Management Committee reviews health and safety concerns, recommends remedial action to senior management, ensures the creation of the programmatic and corporate Risk Management policies and procedures, which includes developing safety and loss control programs and procedures as dictated by funder and insurer.
• Performs other related duties as required and assigned.

Job Summary:    The position is responsible for championing an organization-wide effort to protect the vital assets of UCP of Central Florida and engage key stakeholders in Risk Management activities.

The Director of Compliance and Risk Management is responsible for contract compliance, Risk Management and research and regulatory analysis across the agency.  This position ensures agency compliance with various programs and areas within the Agency. This position oversees projects that are complex and require expertise or skills in areas such as: Risk Management, incident tracking and analysis, DCF licensing standards, contract management, charter Compliance and corporate compliance tracking.

Job Responsibilities:

• Maintain knowledge of all current regulations and standards including, but not limited to, those required by the Department of Children and Families, Agency for Healthcare Administration/Medicaid, Department of Education/Charter Schools, and Agency for Persons with Disabilities and Early Steps.
• Manage DCF licensing approvals and renewals, as well as perform routine audits to verify compliance.   Develop systems of follow up.
• Manage all aspects of 3rd party record and claim requests (SSI; insurance/liability claims; District/charter data and coordinate any required follow-up.
• Ensure Charter School Board Compliance including background screening/board training, meeting coordination (including notification/minutes), recruitment and on-boarding of new charter school board members, website Compliance and other statutory requirement compliance.
• Track and analyze data related to incidents, accidents and customer complaints and evaluates major loss exposures in terms of past and potential frequency and severity to establish priorities and methods for treating discovered risk exposures.
• Develops and maintains a tracking and notification system to ensure that all staff maintain the required credentials as directed by various licensing entities (i.e. DCF, DOE, and AHCA).
• Develop trainings and/or quality initiatives for programs based on data/trends.
• Conduct on-site monitoring’s at all campuses to ensure adherence to all compliance standards of funders and licensing agencies.
• Monitor contracts with outside vendors to ensure contracts are current and documentation requirements are fulfilled.
• Maintain and present program area expertise by on-going professional development related to changes in program standards.
• Chairs the Risk Committee to ensure the compliance with all funders and licensing requirements across the agency.
• Ensures the interdisciplinary Risk Management Committee reviews health and safety concerns, recommends remedial action to senior management, ensures the creation of the programmatic and corporate Risk Management policies and procedures, which includes developing safety and loss control programs and procedures as dictated by funder and insurer.
• Performs other related duties as required and assigned.

Minimum Experience:

• Knowledge of the practices, procedures and regulations in early childhood education programs, childcare, commercial insurance, DCF and other regulatory agencies.
• Experience conducting audits and developing action plans.
• Must have the experience and ability to positively interface with a diverse group of stakeholders including Senior Directors, agency management, volunteers, insurers and outside agencies and organizations.
• Experience in developing and managing complex corporate compliance tracking spreadsheet to ensure compliance to all standards.
• Manage multiple projects simultaneously – strong organization skills. 
• Experience researching and implementing programs to meet requirements and regulations. 
• Responsive to internal and external customers.
• Strong problem-solving skills and ability to deal with difficult situations/individuals
• Excellent communication skills (written and oral), negotiating skills, presentation skills, and analytical skills.
• Experience in working with incident tracking system.  Ability to conduct investigations, compile reports and ensure timely filing of all incident reports to agencies and insurers. 
• Ability to build and foster strong relationships with managers, peers and business partners.
• Ability to handle highly sensitive matters and maintain confidentiality.
• Experience in handling and responding to subpoenas, attorney communications and legal documents.