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SalaryJob Description:
Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Manager - IT Asset Management to join our End User Services team in Newport Beach, CA; Aliso Viejo, CA; Omaha NE or Lynchburg, VA. This role can be on-site, hybrid, or 100% remote.
As an ITAM Manager, you will be responsible for overseeing the Software Asset Management (SAM) and Hardware Asset Management (HAM) functions of the company, ensuring compliance, optimization, and cost-effectiveness of IT assets. You will also manage the Flexera asset discovery tool, which provides visibility and control over asset inventory and usage. You will lead a mixed team of contractors and FTEs who perform ITAM analyst functions, reporting to the AVP of End User Services.
Job Responsibilities
Develop and implement ITAM policies, procedures, and best practices, aligned with the company's goals and industry standards.
Oversee and govern the lifecycle of IT assets, from procurement to disposal, ensuring accuracy, completeness, and timeliness of data.
Monitor and analyze the IT asset inventory, usage, and costs, using the Flexera tool and other sources, and identify opportunities for optimization, savings, and risk mitigation.
Coordinate with IT vendors, suppliers, and stakeholders to negotiate contracts, licenses, and agreements, and ensure compliance with terms and conditions.
Prepare and present ITAM reports, dashboards, and metrics to senior management and relevant parties, highlighting the value and performance of IT assets.
Manage, coach, and mentor a team of analysts and vendor relationships, providing guidance, feedback, and training.
Responsible for enterprise-wide governance of ITAM documentation, processes and procedures, clearly articulating the roadmap of the team to senior leaders.
Stay updated on the latest trends, developments, and best practices in ITAM, and recommend improvements and enhancements to the ITAM processes and tools.
Job Requirements
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
6-9 years of relevant experience in ITAM, SAM, HAM, or related field, preferably in a fortune 500 company leading a team of Sr. ITAM Analysts and contractors.
Proficient in using the Flexera asset discovery tool, or similar tools, to manage and optimize IT assets.
Strong knowledge of ITAM standards, frameworks, and methodologies, such as ITIL, ISO, and COBIT.
Excellent analytical, problem-solving, and decision-making skills, with the ability to handle complex and large-scale data.
Effective communication, presentation, and interpersonal skills, with the ability to collaborate with various levels of the organization and external parties.
Strong leadership, management, and coaching skills, with the ability to motivate and develop a high-performing team.
Detail-oriented, organized, and proactive, with the ability to prioritize and manage multiple tasks and projects.
You belong at Pacific Life
At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.
Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$131,040.00 - $160,160.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
