Manager, Content Operations

Major League Soccer is the top-flight men’s professional soccer league in the United States and Canada. We aspire to be one of the top leagues in the world, as defined by our quality of play, the passion of our fans, the relevance of our clubs and the value of our enterprise. In 2023, the league will be comprised of 29 clubs, with ongoing plans to expand to 30 clubs, will play the new and annual Leagues Cup tournament, and launched its worldwide streaming and marketing partnership with Apple.

Major League Soccer’s historic Apple partnership allows fans to stream every MLS match through the Apple TV app worldwide. MLS Season Pass service features MLS NEXT, MLS NEXT Pro, and Leagues Cup matches, along with thousands of video clips and features.

As a Manager, Content Operations, you will be responsible for helping to manage video on demand (VOD) elements of MLS Season Pass and other content partners, working within the Technical & Broadcast Operations group at MLS and with MLS clubs to manage all aspects of video delivery to MLS Season Pass and other content partners.

• Operate the content inventory and delivery process for MLS Season Pass VOD content and other content partners.
• Ensure on-time delivery of league video to MLS Season Pass by coordinating with League staff.
• Partner with staff at MLS clubs to ensure on-time delivery of club video to MLS Season Pass and other club partners.
• Operate and troubleshoot issues with delivery of video via Apple’s Transporter system.
• Operate and troubleshoot issues with metadata in Apple’s Sequence system.
• Assist with matchday operations on select midweek evenings and weekends.
• Work with MLS designers to deliver keyframe images for videos published on MLS Season Pass.
• Additional responsibilities as assigned.

• Bachelor’s Degree
• 5+ years of experience in content management or video management and production.

Required Skills

• Experience using a video asset management system
• Ability to write and edit titles and descriptions in English and Spanish
• Ability to review and edit closed captions in English and Spanish
• High-level of commitment to a quality work product and organizational ethics, integrity and compliance
• Ability to work effectively in a fast paced, team environment
• Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
• Demonstrated decision making and problem-solving skills
• High attention to detail with the ability to multi-task and meet deadlines with minimal supervision
• Proficiency in Word, Excel, PowerPoint and Outlook
• Knowledge of the Spanish Language (business proficiency)
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

Desired Skills

• Previous experience with Apple’s Transporter and Sequence platforms
• Knowledge of the sport of soccer

Total Rewards

Starting Base Salary: $75,000 – $85,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.

We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:

• Benefits – comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance.
• Career & Professional Development – on the job training, feedback, and on-going educational opportunities to continue your personal and professional development.
• Employee Engagement – office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are committed to providing equal opportunity and reasonable accommodations to employees with disabilities. MLS/SUM complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation.