Maintenance Coordinator

We are looking for a proven Maintenance Coordinator. The Maintenance Coordinator will assist in resolving maintenance issues for tenants while providing excellent customer service. This position does not involve performing maintenance work, it is a position focused on supporting tenants and clients. A Maintenance Coordinator is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously.

Skills

• Track the progress of maintenance work orders to ensure deadlines for completion are met

• Review the maintenance history of the unit maintenance work is being requested to assist in determining the next steps to be taken

• Troubleshoot maintenance issues with tenants to minimize tenant chargebacks for maintenance work

• Explain requested maintenance work orders to homeowners and obtain owner approval for maintenance work expenses

• Send maintenance work orders to appropriate vendors and update as needed

• Coordinate with tenants and vendors to schedule time and date for maintenance work

• Follow up on maintenance work orders until completion

• Ensure tenants are communicated with daily about the status of their work orders

• Keep the Property Management team and affected homeowners updated on the status of maintenance work orders

• Complete detailed invoices describing maintenance work that has been completed and identifying the party responsible for payment

• Complete tenant chargeback paperwork as needed

• Maintain close communication with the warranty team and assigned portfolio manager to ensure work orders are handled in the correct manner

• Log information about maintenance work orders such as completion dates, service agreement information, appliance serial numbers, etc. per company policy and procedure

• Develop relationships with vendors as well as create and facilitate new working relationships with new vendors.

Work Remotely

• No

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Overtime

Education:

• High school or equivalent (Required)

Experience:

• maintenance coordination: 3 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: On the road