Mailroom Office Clerk

MAILROOM OFFICE CLERK

DIRECT SUPERVISOR

• Operations Manager

DIRECT REPORTS

• N/A

REPORTING RESPONSIBILITIES

• Weekly KPI reporting

SPECIFIC AREAS OF RESPONSIBILITY

• Handling all incoming and outgoing mail.
• Maintain accurate records and databases for easy retrieval and tracking of mail.
• Ensure proper documentation and tracking of important documents.
• Complete work assigned each day accurately and promptly.
• Adhere to confidentiality protocols and legal guidelines when handling sensitive information.
• Monitor and ensure the firm is stocked with an appropriate volume of mailing supplies.

JOB RESPONSIBILITIES

• Handle large quantities of incoming mail daily.
• Acceptance of signature packages.
• Ensure all signed mail deliveries are handled immediately and promptly.
• Open and sort all incoming mail in a timely manner.
• Identify and document all checks received.
• Sort the mail according to the appropriate individual or department.
• Look up cases in the Firm’s client management system.
• Scan mail to client files, if/when required
• Prepare and mail out marketing items, PIP demands, and the other divisions outgoing mail.
• Deliver evening mail to the post office, when necessary.

SKILLS

• Enthusiastic attitude.
• Strong communication skills
• Detail oriented
• Organized
• Proficient in Microsoft Office
• Time Management
• Creative problem solving
• Active listening
• Adaptability
• Customer Service
• Office experience preferred